About the position
Kwena Human Capital is currently looking to hire a reliable, energetic person to join as a PPE Internal Support Administrator/ Warehouse Administrator to be based in Killarney Gardens, Milnerton. This will be a fixed-term, maternity contract where you will support the sales team by processing orders, managing customer accounts, preparing quotes, negotiate pricing and raise orders with key suppliers, while maintaining data accuracy on the stock report system.
Minimum Requirements:
- Matric certificate
- Certificate in administration - advantageous
- 2 - 5 years' experience as an administrator in sales support, administration or customer service
- High attention to detail for processing quotes, orders and data
- Strong written and verbal skills for client and supplier interactions
- Strong Microsoft Office and MS Excel skills
Main duties will include, but are not limited to:
- Sales Processing & Support: Receiving, recording and processing customer orders and payments using a manual excel system. Raise, recording and processing orders with suppliers. Follow up on back orders with suppliers.
- Customer Service & Communication: Answering incoming inquiries via phone/email, providing product and order status information, and delivering after-sales support.
- Documentation & Reporting: Preparing quotes, capture and raise orders. Compile sales data, reports and updating client records.
- Warehouse coordination: Expediting Orders and coordinate with warehouse team to ensure prompt deliveries / collections.
- Internal Liaison: Support external sales representatives with administrative tasks, such as quotations, back orders, etc.
- Act as a liaison between customers, sales reps, suppliers and warehouse/logistics to ensure timely delivery and high-quality service.
Desired Skills:
- PPE
- personal protective
- administration
- quotes
- sales quote
- MS Excel
- Administrator
Desired Work Experience:
Desired Qualification Level: