TRAINING & ASSESSMENT MANAGER

About the position

PURPOSE
To manage training and assessment of learners, trainees and members as well as RPL
To manage and maintain the accreditation of programmes, institutions and service providers

KEY OUTPUTS
Assessment

• Manage the assessment processes for all qualifications and designations
• Administer all assessments and assessment processes
• Manage the quality control over the assessment processes
• Maintain and updating of online assessments as well as conducting oral intervention assessments
• Manage the logistics for the Professional Evaluation assessment
• Manage, maintaining and updating the online assessments in alignment with the Competency

Framework

• Issuing of NQF, Critical skills and competence

Committees/ Forums

• Provide secretariat support to EDCOM and ExamCOM, Accreditation, and RPL structures
• Service on external structures affecting trainees and assessments
• Plan Committee/Forum
• i) Develop annual year plan,
• ii) Update stakeholder list,

iii) Update meetings' agenda

• Oversee Accredited University Forum meetings
• Oversee Overall Evaluator Forum meetings
• Organize and administer Assessor Forum meetings

Recognition of Prior Learning

• Set-up RPL meeting
• Tabling applications to RPL committee
• Provide recommendations on system

Training Programmes

• Assist with the administration of the activities relating to Projects (such as Project Achiever),

assessments and other related matters of the department

• Approve of extension of learnership programmes and trainee transfers
• Identify funding sources (call-out) and assist with the drafting of identified funding proposal for projects
• Attend QCTO stakeholder meets

Trainee support-webinars- further discussions

• Arrange/manage assessor course
• Career expos only when required.

STAKEHOLDER RELATIONSHIP MANAGEMENT
External

• Develop a Stakeholder engagement plan for the Institute in collaboration with TS department
• Manage relationships with department external service providers and ensuring stakeholders derive

value from association and engagements with the company

• Manage contracts in conjunction with the Legal department of all external services providers
• Ensure compliance of Service Level Agreement by the service provider
• Manage relationship with the Institute's external service providers

Internal

• Participate in key decisions as a member of the management team
• Maintain in-depth relations with all members of the management team and staff
• Maintain relations with other departments within the organisation

PEOPLE MANAGEMENT

• Manage and oversee the effectiveness of staff by:
• Directing, delegating and managing the department
• Effective people planning, deployment and development within the department with due regards to

the relevant legislation, policies, procedures and best practices

• Inform staff of all occurrences relative to the institute and the departments
• Monitor and appraise team performance against agreed standards and goals
• Take corrective measures as required
• Conduct staff training needs analysis

Educational Requirements:

• Honours Degree in Commerce or related field
• Professional Qualification / Designation in Accounting
• Preferably Undergraduate studies in Education and Education Management or Public

Administration

Experience Required

• 5 years in Education and Training environment
• 3 years in management level
• Practical experience in the administration of professional qualifications and designations of the company
• Practical experience in the administration of trainees in compliance with legislative requirements
• Practical experience in the development of competency frameworks and education programmes
• Practical experience in the administration of assessments and assessment processes

Knowledge of

• Practical and technical understanding of the legislative compliance requirements within the

education and professional environment

• Practical and technical understanding of the legislative compliance requirements within the

education and professional environment relating to assessments

Desired Skills:

• Commucation

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Degree