About the position
Be the heartbeat of a busy service team where your organisation and communication skills truly make a difference. Is this you? You're a natural problem-solver with a calm head under pressure. You're known for your sharp attention to detail, clear communication, and ability to juggle multiple tasks without dropping the ball. You enjoy supporting a team and have a knack for getting things done efficiently, while keeping everyone in the loop. You understand the importance of being the first point of contact for clients and making that interaction count. What you'll be doing (and why you'll enjoy it) You'll take full ownership of coordinating the daily operations of a busy technical service department. This includes scheduling technicians, handling spare parts orders, monitoring inventory, processing service requests, managing quotes and timesheets, and ensuring every customer receives exceptional after-sales support. It's a fast-paced, vital role that keeps the wheels turning and the clients happy. Your decisions will directly impact team efficiency, client satisfaction and business continuity. Where you'll be doing it Our client, a global leader in their sector with a culture of excellence and a commitment to customer satisfaction and dedicated to driving success in every aspect of its operations. Join a team where your contributions truly make an impact. You will be based at their head office in Lanseria. What you'll need You have a matric qualification and have worked in a customer-focused service environment before and are confident managing logistics, scheduling, and admin processes. You've got great communication skills, and ideally, exposure to SAP Business One or a similar software program. Technical understanding of dispatch or service environments is a bonus, as is experience liaising with field teams. Most importantly, you're proactive, organised, and take ownership from start to finish. What you'll get In addition to a basic salary, you'll receive a contribution to medical aid and provident fund. How to apply Please apply directly on the job portal. We respond to every application! Just give us a few days to review yours.
Desired Skills:
- Service Co-ordination
- Appointment bookings
- Quotes
- Quoting
- Invoicing
- Client Liason
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric
