Systems Engineer at Datonomy Solutions

About the position

We are looking for a Systems Engineer to join our team based in Sandton, JHB – Hybrid.

To provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.

Responsibilities:

• Contribute to a culture conducive to the achievement of transformation goals by participating in the Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Enable recommendations of system hardware and software tuning through gathering of performance statistics from the Information Communication and Technology (ICT) platforms.
• Mitigate risks in the event of system hardware or software failure by collecting critical information, adhering to agreed procedures and executing standard fixes.
• Identify problems by investigating potential and actual service problems; escalate and/ or apply standard fixes.
• Support technology decisions by maintaining awareness of existing and emerging software and hardware solutions.
• Support the business process needs of the organization by performing a variety of technical tasks in the diagnosis; repair; maintenance and installation of computers and/or related equipment.
• Ensure compliance to relevant standards and policies by preparing and maintaining operational documentation for relevant system software products.
• Solve problems by independently addressing incidents of a standard nature.
• Ensure smooth workflow by participating in Disaster Recovery (DR) procedures.
• Ensure all work tasks are completed through adherence to organisational process.
• Ensure the correct and effective use of system hardware and software by implementing and advising on systems development and service delivery staff on policies; procedures and standards.
• Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel.
• Ensure client needs are met by participating in client progress reports.
• Ensure customer needs are met by facilitating sign-off of designs by relevant stakeholders.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Monitor system efficiency against published service level agreements (SLA) through collection of performance data.
• Ensure operational cost reduction by ensuring overtime and time are captured correctly and timeously.
• Ensure due dates for report delivery are met by running reports that support team decisions.

Non-negotiable skillset and experience in Red hat Linux administration:

1.)   Between 3-5 years' experience working on Linux.

2.)   Preferable to have exposure to:

3.)   ZVM Systems

4.)   Red hat Linux

5.)   Satellite

6.)   VMware

7.)   Azure

8.)   AWS

9.)   Chef

Desired Skills:

• Systems
• engineer
• ZVM systems