Support Technician (Longdale JHB)
Recru-it
- R Undisclosed
- Permanent Intermediate position
-
Johannesburg
- Posted 08 Aug 2025 by Recru-it
- Expires in 28 days
-
Job 2619030 - Ref PE011301
About the position
Key Objectives
To assist the IT Team with Information & Communication Technology for the company.
Inherent Job Requirements
- Grade 12 / Matric / NQF level 4 essential
- 3 Year degree in Computer Science / Information System would be advantageous
- Up to 2 years of experience in an IT support / technician role
- Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support, and maintenance
- Networking knowledge of TCP/IP and Syspro would be advantageous
Behavioural Dimensions Required
- Drive and resilience – Remain positive and optimistic when setbacks occur. Always finds a way forward.
- Analyzing and forming opinions – Being focused on examining matters in a systematic way.
- Performing under pressure – Maintaining effective performance under pressure, or when faced with setbacks or disappointments
- Service – Demonstrates strong commitment to meeting the needs of co-workers, managers, or direct reports to ensure their full satisfaction
- Teamwork – Participates as an active and contributing member of the team to achieve team goals. Work cooperatively with other team members.
Job Description
- Diagnostics on relevant machines.
- Report to ICT Manager on problems that occurred
- Discuss solutions and approach to problems
- Maintain local printers.
- Documentation of file backup verification
- Backup logbook updated daily
- Backup tapes sent off-site (Metro File) daily
- Ensure all key users are backing up & can be restored
- Remote or telephonic assistance to all Bedding sites
- Support remote sites for PC & printing problems
- Backup of key personal from remote sites
- Latest antivirus patches for all remote users
- Create new users in Active Directory
- Maintain current user profiles
- Assist users with PC & printing problems
- Maintain user password policies
- Create & maintain Software Library
- Ensure all software on PC's are licensed
- Load all new pc's with Microsoft Office & Syspro
- Maintain network & LAN settings on PC's
- Remove all games & unlicensed software from pc's
- Support and maintain Factory production scanning
Key Objectives
To assist the IT Team with Information & Communication Technology for the company.
Inherent Job Requirements
- Grade 12 / Matric / NQF level 4 essential
- 3 Year degree in Computer Science / Information System would be advantageous
- Up to 2 years of experience in an IT support / technician role
- Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support, and maintenance
- Networking knowledge of TCP/IP and Syspro would be advantageous
Behavioural Dimensions Required
- Drive and resilience – Remain positive and optimistic when setbacks occur. Always finds a way forward.
- Analyzing and forming opinions – Being focused on examining matters in a systematic way.
- Performing under pressure – Maintaining effective performance under pressure, or when faced with setbacks or disappointments
- Service – Demonstrates strong commitment to meeting the needs of co-workers, managers, or direct reports to ensure their full satisfaction
- Teamwork – Participates as an active and contributing member of the team to achieve team goals. Work cooperatively with other team members.
Job Description
- Diagnostics on relevant machines.
- Report to ICT Manager on problems that occurred
- Discuss solutions and approach to problems
- Maintain local printers.
- Documentation of file backup verification
- Backup logbook updated daily
- Backup tapes sent off-site (Metro File) daily
- Ensure all key users are backing up & can be restored
- Remote or telephonic assistance to all Bedding sites
- Support remote sites for PC & printing problems
- Backup of key personal from remote sites
- Latest antivirus patches for all remote users
- Create new users in Active Directory
- Maintain current user profiles
- Assist users with PC & printing problems
- Maintain user password policies
- Create & maintain Software Library
- Ensure all software on PC's are licensed
- Load all new pc's with Microsoft Office & Syspro
- Maintain network & LAN settings on PC's
- Remove all games & unlicensed software from pc's
- Support and maintain Factory production scanning
Desired Skills:
- 3 year degree
- IT support / technician role
- Windows desktop operating systems
- and desktop software installation
- Networking knowledge
- of TCP/IP and Syspro
Recru-it
About the agency
Recruit IT Recruitment
IT Recruitment and Talent Sourcing Specialists
Offices in Cape Town and Port Elizabeth as well as Consultants working remotely across the country
Telephone number 087 805 8536
www.recru-it.co.za
>recru-it*
COMPANY PROFILE
Certified at a
BEE Procurement Recognition Level of 110%
>Introduction*
>recru-it*was established in August 2005 & specializes in and focuses on the full spectrum of positions within the IT and other sectors. We focus our approach on delivering a superior service to both our client and candidate, in all portfolios and phases throughout the Recruitment process, supporting real transformation within the IT Industry and other sectors through ethical and transparent business practices
>Value added services*
• Advertising Client Roles
• Screening Applications
• CV searches
• Head Hunting Candidates
• CV Selection
• Labour Broking
• Pay structure advice for client & candidate >Additional services on request*
• Personal Reference checks
• Credit checks
• Criminal checks
• ID checks
• Academic checks
• Qualification checks
>Placements portfolio*
• Software Engineering & Development
• I.T. Solution Sales and Strategic Sales
• Sales & marketing
• Finance and Insurance
• HR
• Engineering
• Administration / Office Management
• Healthcare
• FMCG
• Warehousing / Logistics
• Telecommunications
• Training and Development
• Executive and senior level placements
• ERP & CRM Consultants
• Project Management & Administration
• I.T Executive Management
• Business Analysis
• Business Intelligence
• Consulting
• Network Engineering
• Support
• Testing
• Product Support Specialists
>Operational structure *
>recru-it*uses a flat open structure in our approach
Each consultant takes personal ownership for each client request. The consultants are account managers with their respective clients ensuring professional and personal interaction at all times.
Our team supports each other in an interactive, transparent manner to deliver highest quality candidates on each specification, thus ensuring a fast and effective turnaround time to fulfill your every labour requirement.
>recru-it*was established in August 2005.
Carbon foot print
We practice a 90% paperless environment as most of our duties are internet and electronic.
>BEE Profile*
>recru-it*is owned by 2 individuals with 8 additional staff members
• 50 % of the business is owned by a black person.
• 50% of the business is women owned.
>recru-it*has been officially & precisely rated according to our company structure.
• We have been certified at a BEE Procurement Recognition Level of 110%.
• Enterprise development – on site as well as external training courses for staff ensuring continuous skill improvement.
• Corporate Social Investment – we do not have a formal CSI policy, but we do annual donations.
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