Student Liaison Officer (EE Only)
The Focus Group
- R Undisclosed
- Permanent Junior EE position
-
Cape Town
- Posted 27 Jul 2025 by The Focus Group
- Expires in 16 days
-
Job 2617205
About the position
Key Responsibilities Office Support
- Maintain a professional and welcoming reception area.
- Handle all incoming calls and direct inquiries appropriately.
- Greet and assist visitors, tenants, and students.
- Prepare and manage boardrooms for meetings.
- Assist contractors with building access and maintain a key register.
- Provide friendly and efficient service, ensuring queries are resolved or directed.
- Support the Property Manager with administrative tasks.
Student Accommodation Administration
- Manage facilities services in line with policies and procedures.
- Process internal and external communications.
- Create work orders for maintenance issues.
- Attend and take minutes at Property Management meetings.
- Monitor and respond to emails in the admin mailbox.
- Ensure availability of relevant forms at reception.
- Assist with student-related inquiries or escalate to the appropriate person.
Skills and Competencies Business Skills
- Strong communication and interpersonal skills.
- Innovative and process oriented.
- Team player with dynamic energy.
- Excellent time and task management.
- Ability to adapt to change and solve daily issues.
- Professional interaction with students and stakeholders.
Human Capital Attributes
- Honest, reliable, and motivated.
- Assertive with effective communication.
- Empathetic and sensitive to client needs.
- Strong organizational and planning skills.
- Demonstrates integrity, passion, and professionalism.
Qualifications and Experience Minimum Requirements
- Grade 12 (Matric)
- 2–4 years’ experience in a receptionist or administrative role.
- Proficiency in MS Office and related software.
Preferred
- Diploma or Degree in Office Administration.
Desired Skills:
- Administrative
- Customer Service
- Email
- Facilities Management
- Handling Enquiries
- Microsoft Office
- Minutes of Meetings
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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