About the position
The Role: Store Manager Menlyn Park
The Store Manager will oversee daily store operations, lead and motivate a team, and ensure sales targets and KPIs are consistently achieved. This role requires a confident leader who can manage staff performance, drive customer satisfaction, and maintain store standards at the highest level.
Key Responsibilities
- Lead, mentor, and inspire store staff to achieve sales and service excellence
- Oversee daily store operations with a strong focus on efficiency and accuracy
- Create and manage staff schedules and rotation plans for flexi and permanent employees
- Monitor KPIs, sales performance, and implement strategies to meet targets
- Conduct coaching, mentoring, and disciplinary discussions when required
- Maintain high standards of visual merchandising and store presentation
- Ensure exceptional customer service and handle escalations effectively
- Motivate the team and resolve conflicts with professionalism and maturity
About You
- Minimum 3 years of experience in retail store management
- Matric certificate (essential); additional retail or management qualifications an advantage
- Strong leadership and team management skills
- Confident in handling staff performance management, discipline, and conflict resolution
- Strong ability to monitor and drive KPIs and sales targets
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask under pressure
- Proactive problem-solver with a mature, reliable, and responsible approach
- Flexible to work retail shifts, weekends, and public holidays
Desired Skills:
- Management Retail
- Visual Merchandising
- Store Operations
- Retail operations
- Business Restructures
- Retail Team Management
- Loss Prevention
- Stores Administration
- Merchandising
- Store Management
Desired Work Experience:
