About the position
Job Title: Store Manager (Building Materials)
Department: Retail Operations
Location: KwaZulu-Natal
Employment Type: Permanent
Closing Date: 30 June 2026
About Us
Stratogo is a professional recruitment and workforce solutions company specializing in sourcing and placing top talent across various industries.
Our client, a well-established business within the building materials industry, is seeking an experienced Store Manager to oversee the daily operations and performance of a high-volume store. The successful candidate will be responsible for managing operational efficiency, driving sales, ensuring excellent customer service, controlling stock, and leading a team to achieve business objectives.
This role requires a strong retail leader with proven experience within the building materials sector and a hands-on approach to managing store operations.
Key Responsibilities
Store Operations Management
- Manage the day-to-day operations of the store to ensure efficient and profitable performance.
- Ensure operational procedures and company standards are implemented and maintained.
- Monitor overall store performance and identify opportunities for operational improvements.
- Maintain high standards of housekeeping, merchandising, and store presentation.
Sales & Business Performance
- Drive sales growth and achieve monthly and annual targets.
- Develop and implement strategies to increase revenue and customer retention.
- Monitor sales trends and identify growth opportunities.
- Ensure customer requirements are met through effective product availability and service delivery.
Stock & Inventory Management
- Oversee stock ordering, receiving, storage, and inventory control processes.
- Conduct stock counts and manage stock variances.
- Ensure effective stock rotation and minimise losses, damages, and shrinkage.
- Maintain adequate stock levels to support customer demand.
Team Leadership & Staff Management
- Lead, motivate, and manage store employees.
- Conduct staff scheduling and monitor productivity and performance.
- Recruit, train, coach, and develop team members.
- Foster a positive and results-driven work culture.
Customer Service & Relationship Management
- Ensure exceptional customer service standards are maintained.
- Manage customer complaints and provide effective resolutions.
- Build and maintain strong customer relationships.
- Support key accounts and customer retention initiatives.
Financial & Administrative Management
- Monitor budgets, expenses, and store profitability.
- Manage cash handling and financial controls.
- Prepare operational and management reports.
- Ensure adherence to company policies and procedures.
Minimum Requirements
- Grade 12 (Matric).
- Relevant qualification in Retail Management, Business Management, or related field will be advantageous.
- Minimum 5 years' experience in a Store Manager role.
- Previous experience within the building materials industry is essential.
- Strong experience managing stock, sales, operations, and staff.
- Sound financial and business management experience.
- Computer literacy and experience with retail systems.
- Valid driver's licence and own reliable transport.
Skills & Competencies
- Store Operations Management
- Building Materials Industry Knowledge
- Sales & Profitability Management
- Stock Control & Inventory Management
- Team Leadership
- Customer Relationship Management
- Financial Management
- Planning & Organising
- Communication Skills
- Problem Solving & Decision Making
- Performance Management
What is on Offer
- Competitive salary package
- Fuel card provided
- Company cellphone provided
- Opportunity to join an established and growing business
- Dynamic and fast-paced working environment
- Career growth and development opportunities
How to Apply
Send CV: [Email Address Removed]
Please ensure the job title "Store Manager (Building Materials)" is reflected in the subject line of your email application.
Please note: Only candidates with previous building materials industry experience will be considered.
Note: If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.
We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.
Desired Skills:
- Store Manager
- Branch Manager
- Retail Store Manager
