Software Engineer NM

About the position

Perform Business Analysis:

• Evaluating and analysing of information.


• Building in-depth knowledge of the various systems maintained by the team.


• Providing consulting services to the business, team members and project teams to ensure optimal solutions that comply with WCBS solution principles and standards.


• Analysing current business processes – highlighting their strengths and weaknesses to explore ways IT can improve/enhance such processes.


• Translating Businessproblems and/or requirements into viable IT solutions.

 



Perform Systems Analysis:

• Analysing current information systems architecture to optimise/improve/enhance systems.


• Designing scalable & flexible systems by studying business requirements and business practices and designing optimal and flexible improvements that comply with the environment and IT architecture.


• Controlling solutions by drafting technical specifications and working closely with stakeholders to ensure technical compatibility and user satisfaction.


• Maintaining solutions architecture and technical documentation.


• Producing technical effort estimates.

 



Perform Development:

• Coding of changes, fixes, integrations and new systems that will run efficiently and securely.


• Building modular and scalable programs that are optimised for re-use, re-engineering and re-development.


• Maintaining standards of good practice using structured and well document procedures and source code accompanied by comprehensive documentation.


• Ensuring systems comply with the relevant authorities, quality standards and legislation (e.g. POPIA).


• Developing systems that cater for the BCP and DR planning.


• Performing Development, Unit Testing, Regression, Negative, Functional and Integration testing.


• Ensuring successful implementations, upgrades and system changes.


• Keeping up to date with technical and industry developments.

 



Provide 2nd Line Support for IT solutions

• Adhering to the IT Department’s SLA’s (e.g. for resolving incidents and requests).


• Providing 2nd line support for systems supported by the IT department.


• Overseeing the escalation of calls to either external consultants or relevant internal resources to ensure resolutions within the SLA.


• Ensuring a high level of customer service by analysing customer feedback and proactively adapting the ICT service to meet customer needs.

 



Provide After Hours Support for IT solutions:

• Providing after hours support on a rotational basis to resolve incidents within the SLA.


• Overseeing the escalation of calls (when required) to either external third parties or relevant internal resources to ensure resolutions within the SLA.


• Providing co-ordination and management of after-hours incidents.

 



Ensure operational readiness and availability of IT systems:

• Assisting with projects related to business systems.


• Ensuring projects are handed over to the operational teams.


• Optimising data access and program execution.


• Running data queries and providing data extracts.

 



Quality  :

• Reads and complies with all relevant Policies and Work Instructions and signs related Compliance Records.


• Complies with all relevant aspects of the Quality Management system.

 



Safety, Health and Hygiene:

• Complies with Occupational Health and Safety Act and Safety Work Instructions with regard to proper use of personal protective equipment and prevention of accidents and incidents etc.

Minimum Requirements:

Requirements:

• National Diploma or Degree in Computer Science, majoring in Software Development.


• 3-6 years of experience in systems development.


• C#


• Angular


• Azure DevOps


• SQL


• CouchDB

Desired Skills:

• Systems Development
• C#
• Angular