About the position
An exciting opportunity is available for an experienced Short-Term Claims Consultant to join a dynamic and fast-paced financial services environment based in Hazelwood, Pretoria. The successful candidate will be responsible for managing the full short-term insurance claims process, including claims registration, assessment, validation, settlement, and client communication. The role requires a strong understanding of non-motor short-term insurance claims, exceptional attention to detail, and the ability to deliver professional and client-focused service in a high-performance environment.
This position is ideally suited to a proactive and organised insurance professional who thrives under pressure, works well within a team, and is committed to delivering excellent client outcomes while ensuring regulatory and compliance standards are maintained.
Desired Skills:
- short-term insurance
- claims processing
- Claims
- Administration
- Customer Care
- Customer Skills
- Customer Service
- Customer Focus
- Client Service
- Client Relations
- Insurance
- Conflict Resolution
- RE5
- FAIS
- Tcp/Ip
- Management
- Data Capture
- Stakeholder Management
- Conflict Handling
- Conflict Management
- Compliance
- Problem Solving And Decision Making
- Multitasking
- Multi-tasking
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Grade 12 / Matric
About The Employer:
Our client is a well-established and fast-growing financial services business specialising in tailored homeowner insurance solutions within the South African market. The organisation forms part of a larger property and financial services group and is known for its customer-centric approach, innovative insurance offerings, and strong service-driven culture.
The business focuses on delivering specialised short-term insurance solutions, including building and household contents cover, while maintaining high standards of compliance, professionalism, and client care. With a strong emphasis on operational excellence and long-term client relationships, the company offers a dynamic environment for insurance professionals looking to grow their careers within a modern and high-performance organisation.
