ServiceNow Technical Consultant
GoldenRule
- R Undisclosed
- Contract Junior position
-
Midrand
- Posted 05 Aug 2025 by GoldenRule
- Expires in 33 days
-
Job 2618738 - Ref GDR03637
About the position
Role Overview
As a Technical Consultant, you will be crucial in the execution of implementations, by offering support throughout projects, including supporting client design sessions, and developing excellent user stories, whilst ensuring functional integrity of the ServiceNow platform and processes.
You will support client engagements and work with your fellow team members throughout the project phases, in line with the commercial agreement for the implementation.
You’ll collaborate with colleagues and clients to address issues and challenges and identify solutions.
Your specific responsibilities will include:
- Bringing knowledge in one or more products of the platform (understanding of ITSM, IRM, TPRM and or HRSD would be beneficial).
- Supporting customer workshops and running project demonstrations, using the ServiceNow platform.
- Developing customer requirements (user stories), which may include scripting and configuration in different areas of the platform.
- Identifying potential wider impacts of the customer solution on other areas of the platform.
- Communicating effectively with both client teams and internal teams and supporting management of key stakeholder relationships.
Desired Skills:
- Systems Analysis
- Complex Problem Solving
- Programming/configuration
- Critical Thinking
- Time Management
GoldenRule
About the agency
GoldenRule is positioned as a Strategic Resourcing Partner. We are IT Services company with a Total solution offering around staffing issues.
We currently offer the following services:
* Contracting of GoldenRule fulltime staff to our clients for in-house or external projects.
* Permanent placements
* Temporary placements to permanent placements
* Allowing our fulltime employees to accept job offers from our clients to add further value.
* All candidates are technically evaluated for each position. (GoldenRule makes use of an In-house evaluation methodology and Teckcheck)
* Hosting learnerships. We hold the risk in developing junior resources. Ideal for AA candidates.
* We are able to provided local, AA and international skills.
* With international resources meticulous attention is given to Work Permit issues and the relocation of our employees. GoldenRule has an attentive program for relocation and integration of our employees into South Africa. This includes accommodation in furnished guesthouses, transport to and from work, assistance with various forms of finance and obtaining banking products etc.
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