About the position
About Us:
We have a petrol station with an attached quick service restaurant in the Gauteng area that is a trusted fuel and convenience retail business, committed to delivering exceptional customer service, operational excellence, and a safe, friendly environment for our customers and staff. We are seeking an experienced and hands-on Service Station Manager to lead our team and ensure the smooth, profitable operation of the station.
Key Responsibilities:
- Oversee daily operations of the service station, including fuel operations, kiosk, Debonairs and other services.
- Manage, train, and motivate all staff to deliver excellent customer service and maintain high standards.
- Monitor fuel and stock levels, placing orders as required.
- Ensure compliance with health, safety, and environmental regulations.
- Control expenses, monitor budgets, and implement strategies to improve profitability.
- Handle customer queries, complaints, and feedback professionally.
- Maintain accurate financial records, daily cash-ups, and banking.
- Ensure all equipment is well maintained and operational.
- Manage Rosters.
- Monitor fuel sales, margins, and stock levels, ensuring accurate controls and loss prevention.
- Implement operational processes to improve efficiency and profitability.
- Conduct regular staff training, performance reviews, and disciplinary procedures when required.
- Build strong supplier relationships to ensure product availability and quality.
- Report weekly and monthly performance results to director.
Qualifications and Experience
- Proven experience in retail management, preferably in fuel/service station operations.
- Strong leadership, communication, and organisational skills.
- Good financial acumen and experience managing budgets.
- Ability to work under pressure and problem-solve effectively.
- Knowledge of health, safety, and fuel handling regulations.
- Willingness to work shifts, weekends, and public holidays as required.
Location: Gauteng South
Employment Type: Full-time
Salary: Market Related
Kindly note only shortlisted candidates will be contacted. All background checks will be conducted
Desired Skills:
- Time Management
- Planning And Organising
- communication skills.
- Interpersonal Skills
- Leadership
- team player
