About the position
SERVICE CONTROLLER
Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.
Duties:
• Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.
• Create quotes and daily invoicing of work completed
• Stock management of technical staff reporting employee by reconning the stock and resolve any variances.
• Daily client communication
• Dealing with ad hoc client requests for services to be rendered and planning accordingly.
• Assist with planning of special projects and scheduling according to the project plan
Requirements:
• Matric Certificate
• 5 years’ experience in similar role
• Relevant financial experience related to invoicing
• Relevant client service experience
• Stock management experience
• Attention to detail
• Excellent Communication skills
• MS Office with good Excel skills
• Experience working on CRM system preferably Microsoft Dynamics
• Clear criminal and credit record
• Position based in Roodepoort
Remuneration:
• Basic Salary: R26 000 negotiable depending on experience
• Medical Aid Contribution
• Provident Fund
• 13th Cheque in Birthday Month
• Discretionary Performance Bonus in December
Desired Skills:
- Scheduling
- Invoicing
- Stock Recon
- Client Communication
- MS Office
- CRM system
- Microsoft Dynamics
