Senior Specialist - Pre-Sales Unified Collaborations and Communication

About the position

This role is open to all however Preference will be given to Females

Mission/ Core purpose of the Job:

• Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
• A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
• Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
• Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
• Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.

Core Competencies:

• Business, Commercial and Technical Acumen
• Strategic Leadership
• Systems Thinking
• Operations Optimisation
• Budget & Finance Management
• Problem Solving
• Stakeholder Management

Job Outcomes / Results:

• Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
• Ensure effective solution architecture that drives revenue, client satisfaction and profitability.
• Ensure the timely delivery of Business Line solutions.
• Lead capability build and develop a community of practice among Business Line Architects, driving appropriate standardisation/ customisation in line with defined principles.

Key Activities & Responsibilities:
Solution Execution and Strategy Enablement:

• Lead the development of complex architectural solutions for deals from pre-sales to proposal and delivery, stitching together appropriate assets and contributing to commercial modelling.
• A deep technical expert in Solution Architecture who works with the Solution Sales leads in the translation of eTOM/ TOGAF frameworks, Blueprints and Converged Solution Architecture/assets into pre-sales and sales marketing collateral for the Business Line area.
• Work closely with the Solution sales to develop effective pre-sales and sales collateral that articulates both the underpinning architecture as well as the business benefits of proposed Business Line solutions.
• Orchestrate service providers and develop back-to back SLAs between vendors and local teams for large / priority and pilot deals aligned to the customer SLA.
• Directly drive technical solution and architecture for pre-sales/RFPs within the Business Line.
• Provide direct support on pilot, initial and priority implementations, conducting reviews post implementation to update architecture and solutions to standardise solutions that can be replicated and industrialised.

Governance:

• Establish and maintain a Design Authority with Business Line representation to drive benefits of standardisation, while enabling valuable client- centric customisations.
• Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture standards defined.
• Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
• Where required, set up and participate in operational and tactical meetings.

Operational Delivery:

• Deliver on technology architecture and catalogue of matured, reusable, industrialised Solution assets to drive revenue growth, aligned to defined solution portfolio.
• Translate prioritised architecture assets and use cases into compelling pre-sales and RFP marketing materials.
• Work with Solution Sales teams to translate pricing for specific solutions.
• Conduct regular capability building sessions with Solution Sales teams to help translate business challenges and opportunities into practical architecture enabled use cases.
• Cultivate strong partnerships with various internal teams and external partners.
• Participate in effective interlock processes and ways of work regarding solution development and commercialisation with Digital Advisory, Architecture and other core teams.

Budget Management/ Cost Control

• Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
• Identify opportunities to generate additional revenue.

People & Culture Management:

• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
• Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and consequence management.
• Take ownership of own personal development plans. Maintain self-development and knowledge in all required areas through learning and research
• Identify own as well as functional training needs.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees' behaviour.
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company's brand to be the employer of first choice

Education:

• Minimum 3-year Degree / bachelor's degree in Business/ Commerce, Marketing, Sales or a related field
• Relevant Cloud, Network or Unified communication certifications - CCNP or equivalent
• Full CCIE advantageous

Experience:
At least 5 years related experience in technology transformation, inclusive of;

• 3-5 years' experience specifically delivering architecture solutions.
• Knowledge of B2B and ICT Technology architecture and technology innovations.
• Demonstrated ability to manage large technology programmes across the lifecycle.
• Experience working in a medium to large organisation.
• Ability to deliver multiple solutions
• Worked across diverse cultures and geographies advantageous.

Desired Skills:

• Excellent communication skills
• Business Acumen
• Analytics and Interpretation
• Strategic Thinking
• Organizational Agility
• Dealing with ambiguity and complexity
• Architecture Solutions
• ICT Technology Architecture

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Degree

About The Employer:

Telecommunications