About the position
JOB PURPOSE
To manage the organisational programmes/projects using FIC's Project Management and associated methodologies (Business Analysis, Change Management and SDLC) to ensure successful delivery of the programme/projects, and the achievement of FIC's strategic and operational objectives.
KEY PERFORMANCE AREAS
MANAGE DELIVERY
• Manage a portfolio of complex organisational projects/programmes - ensuring visibility of all project management knowledge areas, project stages, and their associated deliverables.
• Develop business case/s for the projects/programmes and conduct specific options/cost/benefit analysis.
• Define the Statement of Work and Specifications for the requested goods and services.
• Develop programme charter and relevant projects charters and establish a high-level roadmap to deliver on the programme and projects vision, outputs/outcomes and benefits to be realised.
• Develop a detailed integrated programme/project plan using approved FIC project management methodologies and processes.
• Ensure that all aspects of a programme/project are managed visibly including the following methodologies and deliverables: project management, change management, system development life cycle and business analysis.
• Ensure effective programme/project management by implementation of project management knowledge areas namely, integration, scope, resources, schedules, costs, procurement, quality, risks, communications, and stakeholders and ensure that the programmes/projects pass stage quality gates in terms of processes and stage deliverables.
• Drive the performance of the programme and relevant projects, provide active management of project components/work streams and resolve all matters relating to all knowledge areas, stages and deliverables
• Manage the programme/project constraints to ensure quality delivery within budget and on time.
• Empower project stakeholders through project information and feedback to make judicious project decisions at Steering Committee level and other organisational governance forums as required.
• Provide a single point of focus for management and governance of all programme/ projects.
• Monitor, control and communicate programme/projects progress using the reporting standards (status reports, steerco reports, etc) and communicating across the leadership.
• Establish mechanisms to assess and track the realisation of programme/projects benefits committed to in the business case.
• Ensure efficient management of project resources by monitoring staff performance within the project and provide feedback to line manager on their performance in the project/s.
• Monitor project risks and establish prevention and mitigation procedures, as required.
• Apply the confirmed project/ programme governance structure with the appropriate controls and measures.
• Manages the projects/programme team/team leads, reviews and quality assures work of team/team leads.
• Co-ordinates steering committee activities in consultation with PMO Head.
• Engages with multiple and diverse stakeholders so that expectations are managed, and the projects/programme is delivered successfully.
• Understand interdependencies between business processes, technology, operations, and business needs.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Manages external service providers, monitor their progress and adherence to the contract.
• Develop, obtain approval and maintain projects/programme budgets, ensuring that data is accurate and current, and assists with the consolidation of programme-wide monthly, annual and programme life budgets of approved, planned and actual expenditure.
• Support PMO Head in the reviewing and updating of FIC project management methodology to align with PMI/PMBOK and latest trends.
• Make input in the reviewing and updating of other PM associated methodologies i.e. Business Analysis, Change Management and SDLC.
PEOPLE MANAGEMENT
• Direct and manages workflows and plans of the team.
• Ensures clarity around accountabilities and work allocation.
• Manage, mentor and coach the PMO Project Managers and Project Administrators.
• Manage performance of staff.
• Supports retention of key skills and talent as defined in HR policies.
• Provides input into succession plans for key positions.
• Manages the development and career growth of the team
• Inspires and motivates staff to deliver results.
RESOURCES MANAGEMENT
• Manage allocated resources to ensure effective and efficient delivery.
• Makes recommendation on resources and budgetary requirements for annual planning purposes.
• Controls costs through effective management of principle business or operating process variables.
ENTERPRISE RISK AND COMPLIANCE MANAGEMENT
• Contribute to the identification and management of PMO unit operational risks
• Contribute to the PMO unit compliance with applicable regulations and relevant laws
• Support the development and maintenance of PMO operational practices, policies and procedures
• Advise PMO Head on organisational policies and procedures gaps and make suggestions on how these gaps can be closed.
REPORTING
• Compile reports for PMO projects to support the PMO Head in his/her reporting to relevant governance and various management structures on projects/programmes progress, status and informing strategic and operational decisions involving projects/programmes.
EDUCATION, SKILLS, AND EXPERIENCE
A university bachelor's degree in Engineering, Project Management, Computer Science, Informatics, or ICT related.
• Postgraduate qualification in project and/or programme management.
• Minimum ten (10) years of project management experience, of which a minimum of eight (8) years is in broad-based information systems, business projects/programmes and/or ICT based business solutions implementation.
• Minimum eight (8) years of demonstrated management experience in project/programme management environment which includes managements of finances and all aspects of a project/programme. Six of these years should be in management of strategic enterprise- wide projects/programmes.
• Minimum ten (10) years of experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Accredited PMP certification in project management an added advantage
• Business analysis experience preferred.
• Strong PC skills including Microsoft Project, Microsoft Excel, Microsoft Word and PowerPoint.
• Ability to organise, delegate and leverage resources to accomplish objectives.
• Excellent communication, organization, time-management and leadership skills.
• Professional development skills such as oral and written communications, personal credibility, teamwork and collaboration, work planning, and estimating.
• Strategic skills such as business diagnosis and assessment, business case development
• The ability to collaborate and leverage support from other parts of the organisation.
• Manage relationships with suppliers and subcontractors.
• Change Management skills and the management of relationships with internal and external stakeholders
