About the position
The purpose is to implement and support organizational-wide network services, and directives from the Security team and maintain networking documentation.
The candidate will monitor and support network equipment, do performance monitoring on existing networks, and provide second-line support to the helpdesk.
The candidate will contribute to design, planning, ongoing improvements and assist with forecasting future requirements.
JOB DESCRIPTION
- Maintain and manage, in conjunction with networking team, networking switches and routers conforming to requirements from Networking Security Team
- Develop, manage and maintain documentation of the system architecture.
- Develop and maintain database of existing networking equipment ²location, serial number, model, configuration management.
- Manage, in conjunction with networking team, maintenance of networking kit, spares provisioning, stores replacement, capacity planning, optics, line cards etc.
- Maintain and manage, in conjunction with networking team, servers both physical and virtual (Proxmox based on KVM) running Linux and Microsoft Windows Server Edition.
- Maintain and manage, in conjunction with networking team, server room level networking and availability.
- Respond, in conjunction with the networking team, to break-fix issues on networking equipment.
JOB REQUIREMENTS
Qualification:
- National Diploma Engineering/Information Technology 5+ years; OR
- Eng / B.Sc. Hons (Comp Sci/Engineering or related field) with 3+ years
Experience:
- Working as a technical resource on network infrastructure
- Experience in network operations and service support
- Experience working with helpdesk as a support technician
- Experience monitoring and responding proactively to network and IT issues
- Experience monitoring, implementing and updating network security services
- Experience working with virtual networks, namespace management
- Experience interpreting and updating network designs.
Knowledge:
- Documenting network architecture at various OSI levels.
- Operating systems experience: Windows, Linux (Debian/ Ubuntu), OS X
- Networking in virtual environments in particular KVM via Proxmox Enterprise Virtualisation as well as containerised environments such as Docker
- Networking security best practice; Firewall configuration and management.
- Maintenance and operation life cycle of Networking Equipment.
- Identity and Access Management, Single Sign-on and Federated Identity (IdP and SP)
- ITIL frameworks and ICT operations
Desired Skills:
- Linux operating system
- Strategic thinking and influence
- ITIL frameworks and ICT operations
