About the position
Introduction
The position of Senior Manager: Organisational Culture Transformation is vacant. The Senior Manager: Organisational Culture Transformation role will report directly to the Chief Strategy Officer and forms part of the Office of the Principal Officer Division. The position is on 5-year fixed term basis and will be based at GEMS Head Office.
The total remuneration package will be between R1,613,106 and R2,016,382 per annum, determined in accordance with the Scheme's Remuneration Policy.
The closing date for applications will be Friday, 26 December 2025.
Duties & Responsibilities
The Senior Manager: Organisational Culture Transformation will be required to provide support to the Chief Strategy Officer to drive organisational culture maturity through the implementation of the following Key Performance Areas (KPAs):
- Develops and implements a comprehensive organizational culture strategy aligned with the organization's business objectives.
- Lead the execution of the culture blueprint by translating strategic goals and behavioural expectations, ensuring they resonate with employees at all levels.
- Partner with senior leadership to effectively drive cultural change within their teams, providing guidance on leading by example and fostering cultural alignment to the broader Scheme strategy.
- Design and launch employee engagement initiatives that create awareness, educate, and involve employees in the culture transformation journey.
- Lead culture transformation programme, ensuring clear timelines, milestones, and deliverables are met throughout the program.
- Continuous Improvement & Innovation by monitoring and evaluating the effectiveness of culture initiatives, recommending improvements where necessary.
- Stay informed on the latest trends, tools, and methodologies in culture transformation, integrating best practices into the organization for adoption and sustainability.
- Fostering a positive and engaging work environment by developing and facilitate employee feedback channels, including surveys, focus groups, and one-on-one sessions, to ensure employees' voices are heard during periods of change.
Desired Experience & Qualification
Qualification Requirements:
- A relevant qualification at NQF 7 in Organizational Psychology, Industrial Psychology, Social Sciences or related field.
- A postgraduate qualification in a relevant field will serve as an added advantage.
- Relevant Professional certifications will serve as an added advantage.
- Minimum of 5 to 8 years' track record of successfully implementing integrated, effective Culture solutions in support of business objectives, 5 of which at management level.
Skills:
- Strategic thinking to develop and implement long-term cultural strategies.
- Expertise in managing organisational change and transitions.
- Strong communication, negotiation, and relationship-building skills.
- Analytical skills to analyse data and inform decision-making.
- Effective problem-solving and conflict resolution skills.
- Leadership skills to influence and lead teams.
- Innovative thinking to develop engaging cultural initiatives.
- Empathy to understand and respond to employees' needs and emotions.
Behavioural Competencies:
- Upholding ethical standards and modelling desired behaviours.
- Inspiring and motivating teams to achieve shared goals.
- Fostering teamwork and collaboration with diverse stakeholders.
- Proven decision-making experience and leadership demonstrated in co-ordinating and integrating organisational culture.
- An understanding/exposure to the medical schemes industry is an added advantage.
- Must own a valid driver's license and own vehicle and be willing to travel at short notice.
Interested?
GEMS employs people with the highest level of integrity - submission to the appropriate pre-employment assessment is obligatory to be considered for the position.
Kindly note that the information provided on application of the position may be shared with a third party for vetting purposes and will be stored by GEMS for a period of 5 years.
Kindly note that information is required for Employment Equity Purposes and information gathered is strictly used according to the intended purpose of collection, unless there is a legal need or permission is granted from the applicant themselves to make use of it for other purpose
Should you wish to have your information removed from the GEMS database, kindly send a request in writing to [Email Address Removed] .
GEMS adopts a hybrid work model.
GEMS is guided by the principles of employment equity. Preference will be given to groups who are underrepresented in accordance with GEMS employment equity plan.
Successful candidates will be required to seek approval to conduct other work outside of GEMS.
GEMS Employees are required to conduct themselves in a manner that reflects the organisation's paramount values: Excellence, Member Value, Integrity, Innovation, and Collaboration.
