Sales Enablement Manager - Mining Engineering Manufacturing

About the position

Job Purpose:
To lead and optimize the sales operations and enablement function by ensuring structured workflows, effective resourcing, and seamless integration across the sales organisation. This role translates company growth objectives into actionable sales processes, tools, and metrics that improve team performance and accountability.

Core (Functional) Competencies:
Team Leadership & Resourcing - Builds and manages an integrated sales organization (Account Managers, Bid Team, Sales Engineers, Qualification Team, Deal Makers).

• Balances capacity, skills, and targets.
• Aligns teams for end-to-end opportunity progression.
• Provides direction and structure.
• Promotes collaboration across functions.

Sales Process Enablement - Designs, implements, and monitors efficient sales workflows and CRM usage.

• Implements qualification, bidding, and reporting routines.
• Translates growth objectives into KPIs and metrics.
• Ensures data accuracy and reporting discipline.
• Embeds measurable, repeatable processes.

Coaching & Support - Strengthens team capability and performance through structured coaching and operational support.

• Coaches team members in lead management and pipeline progression.
• Builds confidence and consistency across team.
• Provides operational support to Sales Manager.

Software & Tools Implementation - Leverages digital tools to improve efficiency and forecasting accuracy.

• Identifies and implements relevant CRM/automation solutions.
• Ensures adoption through training and engagement.
• Collaborates with Digital Systems, IT, and BI teams.

Decision-Making & Problem-Solving - Exercises sound judgment within defined authority levels.

• Manages team resourcing and workload balance.
• Adjusts workflows and reporting cadence.
• Resolves operational barriers.
• Escalates strategic decisions appropriately.

Collaboration & Communication - Serves as the communication bridge across all sales functions and leadership.

• Communicates expectations and results clearly.
• Provides transparent reporting and insights.
• Maintains alignment with leadership priorities.

Behavioral Competencies:
Supportive Leadership - Balances accountability with empowerment, fostering a positive and productive team culture.

• Encourages autonomy and ownership.
• Provides timely feedback and coaching.
• Recognises individual contributions.

Process Orientation - Values structure, consistency, and continuous improvement.

• Establishes clear systems and routines.
• Monitors adherence to process without rigidity.
• Continuously refines workflows to remove waste.

Commercial Awareness - Understands B2B dynamics, long sales cycles, and client relationship economics.

• Interprets data to support business decisions.
• Balances client satisfaction with profitability.
• Identifies margin and growth opportunities.

Technology Adoption - Leverages digital tools to enhance team productivity and decision-making.

• Promotes CRM usage and analytics.
• Encourages automation and efficiency.
• Embraces new systems and learning.

Practical Problem-Solving - Approaches challenges with logic, collaboration, and outcome-focus.
- Anticipates roadblocks and mitigates early.

• Makes decisions quickly with available data.
• Keeps the team moving toward results.

Minimum Qualifications & Experience:
Education
Bachelor's degree in Business, Sales, or related field (preferred).

Experience
5-7 years in B2B sales operations or enablement; 2-3 years in team supervision or management.

Systems & Tools
Strong knowledge of CRM systems (e.g., HubSpot, Salesforce, or Zoho) and sales automation/reporting tools.

Track Record
Proven success embedding structured processes, improving efficiency, and supporting sales teams to exceed performance goals.

Performance Measurement Framework:

• Category
• Sales Workflow Compliance
• CRM Accuracy
• Team Productivity
• Process Adoption
• Coaching Impact
• Leadership Feedback
• Metric / Indicator
• % of qualified opportunities progressing through all defined sales stages
• Data completeness and pipeline accuracy
• Deals per Account Manager / Bid Conversion Rate
• % of team adopting new tools or reporting cadence
• Improvement in team KPIs after coaching cycles
• Pulse score from Sales Manager and peers
• Frequency
• Monthly
• Monthly
• Quarterly
• Quarterly
• Semi-annual
• Semi-annual
• Target / Expectation
• = 90% compliance
• = 95% accuracy
• Year-on-year improvement
• = 90% adoption
• Demonstrable improvement
• = 4/5 satisfaction

Review and Development Notes:

• Review Frequency: Quarterly, aligned with company performance cycles.
• Evaluator: Sales Manager / Commercial Director.
• Purpose: To assess functional effectiveness, behavioral alignment, and readiness for greater responsibility.
• Development Focus: Continuous improvement of processes, digital enablement, and leadership maturity.

***Salary - R1,000,000 to R 1,450,000 (Negotiable, based on skills, experience and in relation to current package)

Desired Skills:

• Sales
• Management

About The Employer:

About the Company:
A specialised modular-process engineering firm that designs, fabricates, and delivers turnkey pilot-to-commercial plants across mining, energy, and industrial sectors through fully integrated engineering, fabrication, and automation capabilities.