Retail Store Manager

About the position

Retail Store Manager
Lead a specialist retail team in premium water purification solutions
Fourways, Johannesburg | Market Related

About Our Client
Our client is a well-known South African brand specialising in water purification and filtration solutions for homes and businesses. With a strong retail presence and a reputation for quality products and expert advice, the business is focused on delivering reliable, health-focused solutions to its customers. This role offers the opportunity to manage a specialist retail store within a stable and growing brand.

The Role: Retail Store Manager
The Retail Store Manager is responsible for the overall performance and day-to-day management of the Fourways store. The role focuses on driving sales, leading a small retail team, and ensuring customers receive knowledgeable and professional service aligned with the brands standards.

Key Responsibilities

• 3-5 years retail experience, with at least 1-2 years in a store management role
• Oversee daily store operations to ensure efficiency and compliance
• Lead, motivate, and manage store staff to achieve sales and service targets
• Drive sales performance through customer engagement and product knowledge
• Manage stock control, merchandising, and loss prevention
• Ensure excellent customer service and handle escalated queries
• Maintain store presentation in line with brand guidelines
• Compile basic reports and provide feedback to management

About You

• 3-5 years retail experience, including 1-2 years in a management role
• Strong leadership and people management skills
• Sales-driven with a customer-focused mindset
• Organised, responsible, and able to work independently
• Own car and valid drivers license highly advantageous, or proven reliable transport to Fourways

Desired Skills:

• daily store operations
• Drive sales performance
• Manage stock control
• Merchandising
• loss prevention

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Certificate