Regional Manager - PG Glass - Cape Town at PG Group

About the position

At PG Glass, our purpose is clear - we bring safety, clarity, and confidence to the road and the home through world-class glass solutions. As South Africa's leading glass fitment and repair brand, we are committed to service excellence, innovation, and a people-first culture. We invest in passionate, skilled individuals who align with our values of integrity, care, accountability, and collaboration. Here you'll find a dynamic and driven environment where high-performance meets heart - a place where your growth is supported, your voice is valued, and your work truly matters.

Main Job Purpose:

To provide leadership and management to a grouping of Fitment Centre's (Region) in order to ensure delivery of Key Performance Indicators through resources management while complying to or executing against corporate standards, requirements and initiatives.

Main Objective:

• Promote profitability by driving increased sales and market share whilst maintaining acceptable margins and controllable costs/expenses in line with set annual budgets and targets.
• Enable effective resource application and development with deliberate performance management and behavioural standards (PG Values) that will result in an effective, capable, motivated and engaged workforce.
• Drive exceptional customer experience, by creating a culture of professional, high quality, low effort, "right first time" workmanship and customer service in order to satisfy all customer glass needs.
• Monitor and control compliance to best admin practice and corporate requirements as it relates to operational, finance and people administration.
• Ensure effective stock management through regular stock checks, ITS/PPV/stock adjustments and accurate ordering in order to mitigate business risk.
• Maintain brand standards and ensure maintenance of all assets and infrastructure with focus on housekeeping.
• Ensure adherence and compliance to Health and Safety and associated standards and requirements.

Qualifications:

Bachelor Degree in Sales and Operations/ Business Management

Knowledge:

Knowledge of technical, administration and fitment centre control procedures

Skills:

MS Office (Advanced)

Communication (verbal and written)

SAP

Change management (change agent)

Financial and Commercial management

Data analysis (analyse performance and assess business performance and improvements)

Excellent interpersonal skills

Planning and organising

Conflict management

Experience:

10 years in a relevant retail service operation (tyres, exhausts, tracking systems)

5 years of total functional experience must have been in a Management role

Strong technical, administration and fitment centre control procedures

Excellent financial and commercial management - able to demonstrate significant performance in results and targets