About the position
Our Client is looking for a Quality Control Supervisor to join their team
Location: Loper Ave, Isando
Purpose of the Role
The Quality Control Supervisor is responsible for ensuring that all manufactured products conform to the company’s quality, safety, and reliability standards. This includes implementing quality control systems, conducting inspections, leading the QC team, and driving continuous improvement.
Key Responsibilities
Quality Control Planning & Inspection
- Develop and implement quality control procedures and protocols in line with company and regulatory requirements.
- Conduct regular audits and inspections of processes, products, and raw materials.
- Perform product testing, data capture, analysis, and statistical control.
- Document non-conformances and ensure corrective actions are implemented.
- Qualify measuring equipment and ensure correct application of tolerance, sampling, and measurement techniques.
Team Leadership & Personnel Management
- Lead, train, motivate, and manage QC Inspectors, Assistants, and Facilitators.
- Oversee attendance, timesheets, disciplinary compliance, and shift rosters.
- Monitor production output, downtime, deviations, and ensure accurate recording.
- Conduct regular performance reviews and provide coaching, counselling, and recognition.
- Mentor team members in industrialized measuring techniques and sustainable processes.
Customer Service
- Respond to customer inquiries related to product quality.
- Investigate and resolve quality-related complaints in collaboration with sales and production teams.
Reporting & Administration
- Ensure daily shift handovers are conducted effectively.
- Oversee reporting on audits, inspections, deviations, and corrective actions.
Health, Safety & Food Safety
- Ensure compliance with health, safety, and housekeeping standards in all QC areas.
- Report hazards, incidents, and near misses promptly.
- Enforce adherence to Good Manufacturing Practices (GMP) and Food Safety Management Systems (FSMS).
Continuous Improvement & Self-Development
- Stay updated with regulatory changes, industry standards, and technological advancements.
- Drive improvements in QC processes, systems, and team performance.
- Serve as a role model by promoting company values, professionalism, and best practices.
Qualifications & Experience
- Education: Matric (Grade 12).
- Tertiary: NQF 4 Supervisory Management Qualification & Certificate in Quality Control.
- Experience: Minimum 8 years’ experience in the manufacturing industry, with proven leadership in quality control.
Competencies
- Strong technical knowledge of manufacturing processes, equipment, and raw materials.
- Solid understanding of quality systems and certifications.
- Excellent people management, conflict management, and diversity management skills.
- Strong administrative and reporting capabilities.
- Analytical and problem-solving mindset with exceptional attention to detail.
- Ability to make sound business-aligned decisions in operational environments.
Desired Skills:
- Quality Control Supervisor
- QC Supervisor
- Quality Supervisor
