Property Administrator - Student Accomodation
The Focus Group
- R Undisclosed
- Permanent Intermediate EE position
-
Johannesburg
- Posted 25 Aug 2025 by The Focus Group
- Expires in 33 days
-
Job 2620508
About the position
Residential Property Administrator
Location: Johannesburg
About the Role
A leading property management division is seeking a highly capable Residential Property Administrator to oversee the efficient administration of residential properties, with a particular focus on student accommodation. The successful candidate will play a key role in ensuring accurate lease management, arrears control, and tenant support, while maintaining high standards of compliance and operational efficiency.
Key Responsibilities
Application & Intake Management
- Monitor and process applications through online portals.
- Manage incoming queries via email and WhatsApp support channels.
- Obtain and verify student registration lists from universities.
- Track and update records for defunded students.
Leasing Administration
- Vet all application documents and conduct credit checks.
- Ensure all lease details are captured and updated accurately.
- Facilitate amendments to tenant details on property management systems.
- Provide regular reporting on occupancy levels and vacancies.
Billing & Statement Processing
- Generate monthly lease billings and tenant statements.
- Process debit runs and interest billings.
- Post batches on property management and financial systems.
- Monitor and reconcile payment allocations.
Arrears & Debt Management
- Track and follow up on outstanding rental payments.
- Resolve tenant queries relating to rental accounts.
- Issue letters of demand and calculate repayment arrangements.
- Draft Acknowledgements of Debt (AODs) and manage handovers of defaulting tenants.
General Administration & Reporting
- Assist with compiling monthly management reports.
- Administer account closures and deposit refunds.
- Manage entry and exit recoveries for tenants.
- Provide professional tenant support and ensure effective communication.
Skills and Competencies
- Strong reconciliation and financial administration skills.
- High proficiency in property management and financial systems.
- Excellent attention to detail and numerical accuracy.
- Strong communication and interpersonal skills.
- Ability to follow processes, meet deadlines, and manage priorities.
- Confident in following up on outstanding payments.
- Innovative and proactive problem-solver.
- Professional, adaptable, and able to engage effectively at all levels.
Minimum Requirements
- Matric certificate (essential).
- National Diploma (essential).
- 2–3 years’ experience in property management (essential).
Advantageous
- Experience in student accommodation administration.
- Background in leasing and tenant liaison.
Desired Skills:
- Data Capturing
- Debt Collection
- FICA
- Lease Administration
- MDA Accounting
- Microsoft Access
- Property Administration
The Focus Group
About the agency
THE FOCUS GROUP was formed in 1989 and has offices in Johannesburg and Cape Town. We are a full service Human Resource Consulting Company, encompassing Black Empowerment joint venture partner Focus Kamoso, and offering a comprehensive range of integrated recruitment, assessment, employee relations, training and development, HR, employee benefit and payroll management services to a wide range of South African, African and international business organisations.
Our commitment is to enter into a partnership with you, the Client, which adds value to your business and profit to your bottom line, by tailoring solutions that assist you to
• Source, assess and select the best possible human resources.
• Design and implement competency based training programmes, which ensure that your employees are capable of delivering the service excellence that your clients demand, and the competitive edge which you seek to maintain.
• Create a business environment in which you manage change to your advantage and an organisational climate that allows your team to perform to its maximum potential.
• Design employee benefit and remuneration structures which ensure that your people take ownership of your business and which protect you against losing your most valuable resource to your competition.
• Implement an employee relations framework that promotes workplace harmony and minimises the occurrence of disruptive legal disputes.
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