Programme Manager

About the position

Programme Planning Approach

• Participate in pre-programme engagement meetings to understand programme requirements


• Define programme objectives, benefits and develop clear metrics to measure delivery of agreed benefits post go-live


• Responsible for setting up project governance for assigned programmes and driving adherence to agreed governance and controls


• Outline programme deliverables and timelines


• Unpack programmes into project workstreams and work packages


• Implement a programme communication strategy


• Ensure appropriate monitoring and support is in place post go-live on all projects


• Manage time, budget, quality, and scope on all programmes/projects in the portfolio.


• Manage and chair programme steercos to executives

PM Delivery Management

• Provide clear direction support, foster open communication and resolve conflicts at programme level


• Promote the building of a collaborative/conducive team culture


• Review and ensure quality of work in the project meets the set expectations and standards


• Achieve programme objectives by active involvement and continuously reviewing and improving operational methodologies


• Managing stakeholder relationships effectively at all levels

Cross-Project Dependency Management

• Proactively manage dependencies and ensure alignment on delivery across Group Tech


• Proactively manage deviations on the set timelines and actively manage stakeholder expectations

Programme Risk/Dependencies/Assumptions/Issues/Decisions (RAIDs) Management

• Implement risk management strategies and review project RAIDs and activities that could pose a risk to the programme


• Effective problem management (preventative re-active) on the programme


• Manage overall programme RAIDs

Change Management

• Drive organisational change processes and change management on the programme


• Manage operational handover to lines of business (with focus minimal impact to business) and run post launch war-rooms

Stakeholder Management

• Manage and chair internal programme sessions with project managers and delivery managers across the organisation


• Proactively manage stakeholders through effective communication and reporting

Benefits /Value Realisation

• Ensure programmes deliver the intended benefits, by identifying, planning, and tracking these benefits throughout the project lifecycle, and confirming their achievement after project completion


• Support Business drive to achievement of strategic and operational targets

Qualifications

• A Bachelor’s Degree or Equivalent NQF Level 7 Qualification in Business /Project Management/ Engineering - Required


• Project Management certification (PMP®/Prince2®/ Agile or similar) - Required


• Change Management Knowledge - Required

Experience

• A minimum of 8+ of relevant work experience (within the Project Management)


• Programme/Project Management


• Proven track record in delivering complex cross-functional projects


• Proven track record in delivering digital/OTT projects

Technical Competencies

• Project Management methodology (PMBOK / Prince2 / Agile)


• Portfolio and programme management


• Project Governance


• Risk Management


• Budget Development Management


• Change Management


• Benefits Realisation


• Stakeholder Management


• People Management


• Strong Communication Skills

Desired Skills:

• Instructing
• Learning Strategies
• Active Listening
• Coordination
• Management of Personnel Resources
• Persuasion
• Service Orientation