Product Manager - Telecoms Managed Services (Cloud / ADC / Cyber etc.)

About the position

Ownership and project manage the entire product life cycle from conception to retirement through strategic planning, as well as tactical activities through compiling and executing the product strategy, end-to-end training of the organisation to ensure awareness and acceptance of responsibility and accountability

 

The main function of this position is to be a business owner for the assigned Product(s), to architect, define and execute the product business strategy, in order to generate, grow and sustain revenues & profitability. Through effective cross-functional collaboration and project management with all key decision stakeholders, internal and external, this Product Manager will meet the needs, values and expectation of the customer. This Product Manager will lead the overall end-to-end management (Product conception, design, commercial marketing, product marketing, product management and development & operations) of new and existing products & services and the management of the relationships with the various stakeholders and service providers.

 

PRODUCT REVENUE: Provide key insightful inputs into the budget development process for executive decision making, accountability for achievement of the assigned budget and overall revenue management in collaboration with the Sales teams for network and peering services.

 

• In conjunction with Direct, and Indirect Channel partners achieve the revenue targets set out by the company for all Products and Services that fall within the assigned Product
• Manage and account for customer churn, apply corrective action where necessary, by driving a churn mitigation strategy through effective collaboration with the relevant stakeholders, in order to retain existing customers and mitigate price erosion on renewals.
• Custodian for assigned Products related revenue assurance, through ongoing analysis of discrepancies in process, systems and commercials, followed by implementation of effective correction plan. In conjunction with the relevant stakeholders.
• Maintain Product Margin within prescribed business case commercials, timeously update and maintain product profit and loss (P&L)
• Conduct Product awareness and training through Direct and Indirect
• Channel Partners, so as to drive revenue growth in line with the set company strategy and objectives.
• Compile, interrogate and maintain a monthly up to date budget, sales and revenue report, for executive awareness and decision making.
• Participate in strategic customer interactions, in order to identify and fulfil deal closure, upselling, co-creation of solutions, to win business and drive revenue growth.
• Design and build proposed price model, business case and support initiatives to launch new price books for network and peering services.

 

 

PRODUCT INNOVATION AND ENABLEMENT: Analysis of Market, competitors & ADC SWOT, to define Product strategy & execute in collaboration with key stakeholders as per the ideate process.

 

Job Related Experience Required

• 3-5 years Experience in Product lifecycle (either as a Solution Architect / Pre Seales or Product Management iin Telecoms Managed Services
• Experience in Telecoms Managed Services
• Experience in commercial interpretation or creating a business case

Desired Skills:

• Business Development
• Electrical Engineering
• Finance
• Innovation
• Mechanical Engineering
• Product Management
• Sales