About the position
Stereo is a fast-growing food-tech startup on a mission to reimagine fast food. We run a multi-brand, high-energy, tech-enabled food operation where quality, pace, and customer experience come first. We're still building - our systems, our culture, and our operational engine - which means this role is for someone who thrives in a hands-on, fast-moving, startup environment.
As our General Manager, you will own the day-to-day operational performance across all Stereo sites. You'll lead and develop our managers, drive standards, ensure operational discipline, and use KPIs and systems to keep the business performing at a high level. You'll be close to the action - solving real problems in real time, supporting teams on the ground, and continuously improving how we execute.
This role is perfect for a systems-driven, people-centric operator with deep experience in restaurant/QSR operations, strong commercial instincts, and a love for building great customer experiences. You'll play a major part in shaping the next chapter of a modern, founder-led, highly ambitious food brand.
Desired Skills:
- Multi-site restaurant operations management
- Ability to run fast-paced
- high-volume hospitality environments
- Store setup
- opening/closing
- service flow & daily execution
- Strong commercial & analytical thinking
- Leading Site Managers & Assistant Managers
- Customer escalation handling
- KPI management
- Operational Excellence
- Motivating Employees
- Operations management
- Area Management
Desired Work Experience:
- 5 to 10 years Senior Management
About The Employer:
Stereo is not a corporate environment. Everyone, including leadership, works close to the action. The culture values:
- Ownership
- Curiosity
- Grit
- Practical problem-solving
- High personal standards
- A love for hospitality and great food
Employees who enjoy getting stuck in, experimenting, and improving things continuously will excel here.
