Online Sales Executive

About the position

Online Sales Executive
Drive e-commerce growth in the outdoor and hunting retail space
Somerset West | R10 000 per month + Commission | Hours: 08:00 - 17:00

About Our Client
Our client is a premier retailer in the hunting and outdoor products sector, offering a diverse range including night vision, shooting optics, sport optics, astronomy gear, air rifles, and renewable energy solutions. Known for exceptional customer service backed by expert product knowledge, they are committed to delivering a superior shopping experience both online and in-store. With a fast-growing presence in e-commerce, the company fosters a vibrant workplace culture that values integrity, professionalism, and a passion for the outdoors. This is an opportunity to join a forward-thinking, customer-focused business with strong growth potential.

The Role: Online Sales Executive
This senior position is key to driving online sales performance and overseeing the administrative management of all online retail processes. The successful candidate will ensure seamless operations, from order processing to after-sales support, while implementing strategies to boost revenue and enhance the customer journey.

Key Responsibilities

• Develop and implement strategic initiatives to increase online sales revenue.
• Oversee order processing, customer inquiries, and after-sales service.
• Manage product listings, pricing, promotions, and online store inventory.
• Provide expert product advice and exceptional customer service.
• Collaborate with cross-functional teams to create a seamless online experience.
• Monitor and analyze sales metrics to identify trends and opportunities.
• Keep up to date with e-commerce best practices and industry trends.
• Participate in annual stock takes and ensure accurate online inventory levels.

About You

• Minimum of 5 years' experience in online sales with a proven track record.
• Strong background in e-commerce platforms and online retail.
• Experience or interest in hunting, outdoor, or related product categories.
• Matric required; tertiary qualification in Business, Marketing, or related field preferred.
• Proficient in English and Afrikaans, with strong communication skills.
• Analytical mindset with problem-solving abilities.
• Organized, detail-oriented, and customer-focused.

Desired Skills:

• order processing
• customer inquiries
• after-sales service
• Product listing
• online store inventory
• Customer Service
• industry trends
• online retail
• e-commerce
• Problem Solving
• Organized
• Customer Focus

Desired Work Experience:

• 5 to 10 years

Desired Qualification Level:

• Diploma