About the position
About the Role
We are seeking an experienced Programme Manager to lead and deliver a high-impact portfolio of digital and e-commerce projects. This role will be instrumental in driving transformation across multiple categories including fashion, beauty, home, and food. You will work within a fast-paced Digital Product and DevOps environment, helping to shape how cross-functional teams scale, operate, and deliver at pace.
This is an opportunity to contribute to a growing digital team focused on improving customer experience and operational excellence through strategic programme delivery and commercial leadership.
Key Responsibilities
Programme Management
- Lead end-to-end programme delivery, from funding and discovery through to execution, financial oversight, and benefits realisation.
- Coordinate resource allocation, workflow planning, and project scheduling across initiatives.
- Provide regular reporting on programme deliverables, critical path, and performance metrics.
- Drive collaboration across Fulfilment, Operations, Digital Product, and IT to meet strategic online growth goals.
- Manage stakeholders across the business and confidently communicate programme status to senior leadership.
- Shape and evolve the Digital Product and DevOps operating model to enhance delivery velocity, team scalability, and process maturity.
- Actively manage risks, issues, and dependencies, ensuring clear resolution paths.
- Prepare and present updates in Steering Committees and other executive forums.
- Ensure delivery quality aligns with agreed standards and best practices.
Commercial & Financial Management
- Build and manage commercial models that reflect the true value and cost of digital initiatives.
- Monitor uptake and performance of digital products and use insights to refine delivery strategy.
- Evaluate cost vs benefit assumptions to support sound investment decisions.
- Identify opportunities to reduce digital acquisition costs without compromising quality.
- Prepare the commercial budget in alignment with overall digital strategy, and monitor financial performance to identify cost-saving opportunities.
- Ensure financial management principles are applied consistently across the programme.
Minimum Requirements
- 8-10 years' experience in senior Project or Programme Management roles, preferably within e-commerce or digital environments.
- A degree in Finance, Business Studies, Information Systems, or a related field.
- Deep commercial acumen and experience managing budgets and benefits realisation.
- Proven ability to lead cross-functional delivery teams and large-scale transformation programmes.
- Familiarity with Agile methodologies and experience working in Digital Product and DevOps operating models.
- Ability to communicate with clarity and confidence at all levels, including executive stakeholders.
- Strong analytical mindset and experience with risk, issue, and change management processes.
- Contract and vendor management experience is advantageous.
Key Competencies
- Strategic thinking and innovation within digital business models.
- Strong data and financial analysis capabilities.
- Ability to lead and influence across multiple disciplines and stakeholder groups.
- Commercial orientation with a continuous improvement mindset.
- Executive presence and the ability to manage change and complexity at scale.
Salt is acting as an Employment Agency in relation to this vacancy.
Desired Skills:
- Programme Manager
- Digital Programme Manager
- Programme delivery
