About the position
Role Summary
To deliver comprehensive occupational and primary healthcare services within the retail environment, ensuring employee wellbeing, operational continuity, and full compliance with occupational health and safety legislation. The role is responsible for implementing employee wellness initiatives, managing occupational health risks, and providing professional medical advice and support to management and HR.
Requirements
Minimum Requirements:
Degree or Diploma in Occupational Health Nursing or Occupational Health Practice
Advanced Occupational Health and Safety Act (OHSAct) Certificate (NOSA)
Active registration with the South African Nursing Council (SANC) or relevant professional body as an Occupational Health Practitioner
Minimum of 3 years' experience in occupational health nursing role, preferably within a retail or high-volume operational environment.
Sound knowledge of the Occupational Health and Safety Act, COIDA, and relevant labour legislation.
Experience in health surveillance, IOD case management, and wellness programmes.
Computer literacy with experience in medical and reporting
Valid driver's licence.
Willingness and ability to travel extensively to all stores within the region.
Availability outside of normal office hours in the event of emergencies or critical incidents.
Competencies:
Self-driven with the ability to work independently and motivate others.
Strong planning and organisational skills with the ability to manage own schedule effectively across multiple sites.
Excellent communication skills across all levels of the organisation.
Strong analytical and problem-solving ability.
High level of professionalism, discretion, and ethical conduct.
Ability to engage effectively with multiple stakeholders in a fast-paced retail environment.
Key Responsibilities
Key Responsibilities:
Occupational Health and Clinical Services
Provide professional occupational and primary healthcare services to employees across the support office and stores.
Conduct medical assessments, including pre-employment, periodic, return-to-work, incapacity, and exit medicals in line with legislative and company requirements.
Implement and manage medical surveillance programmes based on employees' risk exposure.
Validate and manage employee sick leave in accordance with company policy and legislation.
Manage work-related clinical matters, including incapacity, disability management, and fitness-for-work assessments.
Facilitate and coordinate Executive Medicals with relevant service providers.
Employee Wellness and Support
Implement and coordinate employee wellness initiatives and health promotion programmes arranged by the company.
Facilitate and manage Employee Assistance Programmes (EAPs), including referrals and follow-ups.
Provide preliminary counselling and coordinate further trauma counselling where required.
Manage trauma, injuries, and injury-on-duty (IOD) cases, including assessments, referrals, and monitoring recovery and return to work.
Conduct hospital visits for injured or ill employees and provide ongoing support and guidance.
Advisory and Stakeholder Engagement
Advise management and HR on occupational health-related matters, including medical programmes, interventions, and reasonable accommodations.
Provide guidance to HR and management on salary continuation, disability applications, and disability reviews.
Support management with advice on employee interdepartmental transfers from a medical and occupational health perspective.
Refer employees to appropriate multidisciplinary teams and external healthcare providers as required.
Legislative Compliance and Reporting
Monitor and ensure compliance with Occupational Health and Safety legislation, COIDA, and other relevant statutory requirements.
Facilitate and manage IOD claims between the region and COID Support, ensuring accurate documentation and timely submissions.
Maintain accurate, confidential, and legally compliant medical and occupational health records.
Participate in audits, inspections, and health and safety committee meetings as required.
Operational Support
Coordinate and manage the distribution and availability of first aid supplies across the region.
Conduct regular site visits to stores within the region to assess occupational health risks and provide support.
Compile reports and provide insights on occupational health trends, risks, and interventions to management.
Closing Date: 13 February 2026
