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Geotech

Network Support Technician (Senior IT Support Technician) at ADC

Geotech

  • R30,000 - R35,000 per month
  • Permanent Intermediate position
  • Cape Town CBD
  • Posted 06 Jan 2026 by Geotech
  • Expires in 28 days
  • Job 2630125
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About the position

Provide 1st/2nd line IT support to clients (remote and on-site as required)

Troubleshoot and resolve issues across:

Network connectivity (LAN/WAN), Wi-Fi, routers/switches, basic firewall troubleshooting

Windows desktop/laptop hardware and software support

Printers and peripheral devices

Microsoft 365 / email and basic user support

Diagnose faults and complete repairs, upgrades, and preventative maintenance

Install, configure and support PCs/laptops, printers, Wi-Fi access points and related devices

Maintain accurate job notes/ticket updates, documenting fixes and recommendations

Communicate professionally with users, take ownership of issues, and escalate when needed

Experience & requirements

  • Minimum 3 years' experience in IT Support / Network Support
  • Strong hands-on troubleshooting across PCs, printers, Wi-Fi and networks
  • Solid knowledge of Windows OS, hardware, and core networking (TCP/IP, DHCP, DNS; VLAN basics advantageous)
  • Good communication skills and a customer-service mindset
  • A driver's license and own vehicle are essential for this role.

Desired Skills:

  • Networking
  • TCP/IP
  • DNS
  • Microsoft certified
  • CompTia A+ and N+

Desired Work Experience:

  • 2 to 5 years Systems / Network Administration

Desired Qualification Level:

  • Grade 12 / Matric

About The Employer:

Our client is a team of IT professionals providing tailored IT support to a range of clients. Support is delivered remotely from their offices in Rondebosch, as well as via on-site visits when required. They're growing and looking for a self-motivated, well-presented technician to join the team.

Employer & Job Benefits:

  • This is a ctc package
  • Annual incentive
  • Travel claimed

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Geotech

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About the agency

Let us Introduce ourselves... Our passion is simple - we strive to be the recruitment partner of choice for our clients, candidates and staff, in South Africa, across the African continent, and globally. Our consultants are driven, committed and trusted, and our team ethic is one of quality, accountability and delivery. We aim to uphold an internal environment in which our recruiters want to perform at their best. This results in hard, yet smart, work which ensures that our clients’ talent search is seamless, and their experience with us is second to none. Despite our diversity sectors that we service, our clients realize that we are fully aware of the challenges that they themselves face. We take a personal interest in everyone that we deal with, and we focus on upholding our long-term relationships with our clients and candidates alike. With offices in Cape Town and Johannesburg we strive to always be on hand whenever necessary. WHAT SETS US APART To accurately match our client’s requirements with the most suited candidate we have specialist consultants within each division. They follow rigorous interview and selection protocol to make sure that only the most appropriate candidates are presented to the client. This maintains client priority for the lifecycle of the placement. Where relocation is involved, we pride ourselves in knowing first-hand the upheavals and changes through which our candidates and their families may go, and therefore our unwavering support is guaranteed. Our experience has allowed us to build up a network of exceptional candidates with whom we are in regular contact, whether or not we are working a live vacancy. VISION To be recognised as the recruitment partner of choice, a company that actively engages in the client’s business to enhance its performance with outstanding service delivery. To ensure that our candidates are given sound and impartial advice to ensure that their career path fulfills their aspirations both professionally and personally. To give our employees the opportunity to drive their own careers in a path that has no boundaries by running continual improvement programmes, and offering a structured career progression. VALUES Excellence is our goal across all aspects. In an industry where quality can often be questionable, we pride ourselves in providing quality and integrity at every stage of the search and selection process. Attention to detail allows us to stand out in the recruitment arena. It is also the aspect which brings both clients and candidates back to us. We strive to offer the highest levels of service to everyone we are in contact with, and to surpass expectations. Professionalism means that we remain steadfast in offering the highest levels of service, which ensures that you are no less than delighted with the service you receive. Our team values the fact that they work for a truly professional Company and are eager to pass this on to you. Transparency for Clients means we will be exact about the number of candidates we have for your role. We will stick precisely to your requirements and will only introduce the calibre candidates who we know can fulfil what you are looking for. Transparency for Candidates means we will be sincere about what we think you can achieve within your next role. We will be honest with our salary guidance, as well as the type of position we can introduce to you. Culture, Fun and Originality ensures that we work extremely hard to make sure all expectations are met. However, we insist that our valued team have fun at work and enjoy what they do! We run incentives to ensure achievement is rewarded as we aim to build a long-term team. We strive to create a culture, reward system and environment that is unique in the recruitment industry.

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