About the position
Our client seeks to appoint a Manager: ICT to provide operational leadership in the planning, development, implementation and maintenance of effective information technology systems that support the company’s strategy and operational information needs. Reporting to the Senior Manager: ICT, the incumbent will be responsible for managing the operations of the ICT unit.
Minimum Qualifications
- An appropriate, recognised qualification at NQF Level 7.
- A relevant NQF level 8 qualification will be an advantage.
Minimum Experience
- Six years’ relevant work experience of which 3 years must be in a supervisory role.
- Two years’ experience in Microsoft Azure Cloud/Services.
- Experience and exposure in the Education sector will be an advantage.
- Knowledge of Oracle Cloud Infrastructure (OCI) will be an added advantage.
Knowledge, skills and competencies
- Budget management.
- Strong understanding of network, system, and software principles.
- Data protection and security.
- IT access control.
- IT equipment and infrastructure management.
- Knowledge of relevant ICT legislation, frameworks, standards and compliance thereof.
- SCM procurement regulations/processes.
- Vendor management.
- Business acumen.
- Resilience, attention to detail and sound judgement.
- Good knowledge of the Education sector legislative and regulatory environment.
- People Management skills.
Summary of duties
- Aligning the operational plan and business objectives.
- Assist in developing, implementing and monitoring the ICT strategy.
- Ensure high network availability percentage and oversee the backup and recovery success rate.
- Manage and oversee technical support.
- Manage endpoint protection security services, including antivirus and patch management with regular reporting on compliance and system security.
- Oversee the design, implementation, and maintenance of servers, networks, software, and telecommunications systems.
- Ensure daily operations run smoothly, resolve complex technical issues, and provide technical advice/training.
- Manage and oversee ICT governance processes, including audit and policy implementation.
- Manage and co-ordinate projects and special projects.
- Manage and oversee the Unit’s risk register.
- Develop the budget for the sub-unit.
- Lead, guide and develop ICT staff.
Desired Skills:
- ICT Manager
- SCM procurement regulations
- Microsoft Azure
- Budget management
- security
- Vendor management
- People Management
