Level 2 Engineer

About the position

Our Client is looking for a  Level 2 Engineer to join their team
Location: Century City Cape Town

About Roll:

A hands-on engineering role for IT professionals with strong expertise in cloud infrastructure, AI, and cybersecurity. Responsible for designing, implementing, and optimizing IT solutions while supporting proactive, intelligence-led operations.

Required Skill Set:

• IT Infrastructure & Cloud Management: Strong experience in designing, implementing, and optimizing hybrid cloud environments, networking, and virtualization technologies (AWS, Azure, VMware).
• AI & Data Analytics: Hands-on exposure to AI tools and machine learning frameworks such as TensorFlow and PyTorch, along with data analytics platforms for automation, predictive insights, and intelligent decision-making.
• Compliance & Regulatory Knowledge: Solid understanding of GDPR, HIPAA, SOC 2, ISO 27001, and cybersecurity frameworks such as NIST. Skilled in conducting risk assessments, audits, and control implementation.
• Strategic Project & Transition Management: Proven ability to lead large-scale IT transformations, including transitions from reactive MSP models to proactive MIP frameworks. Strong agile, DevOps, and change management skills.
• Cybersecurity & Threat Intelligence: Advanced capabilities in threat detection, incident response, and AI-driven security tools (SIEM, endpoint protection) to manage risks proactively. 

Desired Skills:

• Level 2 Engineer
• Support Engineer II
• IT Support Engineer (Level 2)