About the position
We are seeking a motivated Internal Sales Representative to handle enquiries, quotations, and orders for a company supplying bearings and industrial components, providing technical support and excellent customer service for the Durban Branch.
Key Responsibilities
- Handle inbound customer enquiries (phone, email, WhatsApp)
- Prepare and follow up on quotations to secure sales
- Process sales orders accurately on the ERP system
- Provide pricing, stock availability, lead times, and alternatives
- Identify bearings and equivalents (SKF, FAG, INA, NTN, NSK, Timken)
- Upsell and cross-sell related industrial products
- Liaise with warehouse/procurement on stock and deliveries
- Maintain accurate customer and sales records
Minimum Requirements
- Matric (Grade 12)
- 2–5 years’ internal sales experience in bearings/engineering/industrial supplies
- ERP system experience (Sage, SAP, Syspro advantageous)
- Computer literate (Outlook, Excel, Word)
- Strong communication skills and attention to detail
Desired Skills:
- Internal sales representative
- sales support representative
- Inside Sales Associate
Employer & Job Benefits: