Internal Sales

About the position

Internal Sales
Key Responsibilities
Sales & Customer Engagement

• Perform outbound telesales, including confident cold calling.
• Engage professionally with external customers on queries and sales requirements.
• Support Sales personnel with administrative and sales-related tasks.

Order Processing & Administration

• Assist in processing new and repeat orders to meet customer requirements.
• Manage order quantities, pricing, delivery dates, and label specifications.
• Track and manage orders and delivery dates for the allocated sales portfolio.

CRM & Quoting

• Manage and update the CRM system accurately.
• Prepare and issue quotations through Syspro.

Minimum Requirements
Qualifications

• Grade 12 (Matric).
• Tertiary qualification in Administration, Marketing, or Sales (advantageous).

Experience & Knowledge

• Experience in internal sales / telesales.
• Knowledge of the self-adhesive label manufacturing industry (advantageous).

Skills

• High level of numeracy.
• Strong computer literacy: MS Word, Excel, Outlook (Excel particularly important).
• Excellent coordination and administrative skills.
• Strong interpersonal and communication skills.
• Customer-service orientated approach.
• High attention to detail and accuracy.

Systems

• Syspro knowledge advantageous (not essential).

Desired Skills:

• Sales
• Marketing
• Communication