About the position
ENVIRONMENT:
Our client is a leading digital agency specialising in performance marketing, technology, and digital platforms for the world’s most respected luxury travel and hospitality brands. They are seeking a Head of Technology to lead the next phase of the Group’s technical maturity, strengthening delivery reliability, evolving their platform and infrastructure, and building a high-performing technology team that scales with the business.
DUTIES:
Technology Leadership & Delivery
- Own end-to-end technology delivery across their client portfolio and internal platforms
- Lead and develop a team of Full Stack Developers, remaining technically fluent and close to delivery
- Set and uphold standards for code quality, architecture, security, and delivery reliability
- Provide technical leadership across web platforms, CMS builds, front-end frameworks, APIs, and infrastructure
- Take ultimate accountability for technical outcomes, delivery quality, and production stability
Infrastructure, Security & Reliability
- Oversee infrastructure, hosting environments, deployment pipelines, and monitoring
- Ensure robust security practices, backups, and incident response processes
- Lead infrastructure upgrades, rebuilds, and preventative improvements as required
- Reduce operational risk through documentation, validation checks, and systemisation
Architecture & Platform Evolution
- Guide system architecture and technical decision-making across client and internal products, with a focus on reliability, maintainability, and scale
- Balance short-term delivery needs with long-term maintainability and scalability
- Partner with leadership on the evolution of their proprietary platforms and internal tooling
- Identify and manage technical debt pragmatically
Team & Culture
- Build a calm, accountable, and high-performing technology culture
- Mentor and support developers, providing clear expectations and constructive feedback
- Ensure healthy collaboration between Technology, Client Experience, Marketing, and Operations
- Lead by example, hands-on when required, but focused on leverage and enablement
Commercial & Leadership Alignment
- Act as the senior technology voice in leadership discussions
- Support accurate scoping, estimation, and delivery planning
- Protect margins through realistic timelines and sound technical decisions
- Partner with the CEO on technology strategy, resourcing, and budgeting
REQUIREMENTS:
Experience & Qualifications
Required
- 8+years’ experience in web or platform development (full stack)
- Prior leadership experience managing developers and technical delivery
- Strong understanding of modern front-end frameworks, CMS platforms, APIs, and deployment workflows
- Experience with cloud hosting environments, CI/CD, and version control (e.g. Git)
- Solid grounding in security best practices and operational risk management
- Experience working in an agency, SaaS, or high-delivery environment
Beneficial
- Experience working within modern JavaScript-based web stacks and API-driven architectures
- Familiarity with frameworks such as [URL Removed] and modern Git-based workflows
- Exposure to performance optimisation, CRO, and SEO from a technical perspective
- Experience contributing to internal platforms or proprietary products
- Exposure to headless and traditional CMS platforms (e.g. Payload, WordPress)
- Comfort operating in cloud-hosted environments and evolving an existing stack pragmatically rather than rebuilding for novelty
ATTRIBUTES:
- A senior technology leader with a strong engineering foundation and proven delivery experience
- Comfortable owning complex systems and imperfect legacy environments
- Calm under pressure, solutions-oriented, and accountable
- Able to balance hands-on technical fluency with leadership and delegation
- Commercially aware - you understand how technology decisions impact clients, margins, and reputation
- Clear communicator who can translate technical complexity for non-technical stakeholders
- Motivated by building reliable systems and capable teams, not ego or novelty
Desired Skills:
- CI/CD
- Content Management Systems (CMS)
- Team Leadership
About The Employer:
Our client is a leading digital agency specialising in performance marketing, technology, and digital platforms for the world’s most respected luxury travel and hospitality brands.
