German Speaking IT Service Desk at Sabenza IT & Recruitment
DCV Sabenza IT and Recruitment
- R Undisclosed
- Contract Intermediate position
-
Pretoria
- Posted 26 Aug 2025 by DCV Sabenza IT and Recruitment
- Expires in 29 days
-
Job 2620556 - Ref 878000010262462
About the position
Join a dynamic, multilingual IT support team where your technical skills and language fluency will play a crucial role in ensuring seamless production support operations. We’re looking for a highly motivated Operations Engineer with fluency in German and English to support global manufacturing plants and be part of a fast-paced, agile IT environment.
Role And Responsibilities
- IT experience delivering operations support services
- Strong analytical and problem-solving skills with a high attention to detail
- Provide Production Support (IT) for all Plants
- Be the telephone call receipt of IT incidents related to production issues
- Pre-qualify IT-incidents and classify additional relationships
- Fix incidents in IT systems in accordance with User manuals
- Monitor IT system error messages and process accordingly
- Provide guidance throughout the Incident management processes
- Initiate the IT escalation process, when required
- Process email requests
- Serve as an “Information channel” for Management and end-users
- Work shifts as part of a team providing 24 x 7 x 365 support
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Requirements
- Fluent Business English (Verbal & written)
- Fluent Business German (Verbal & written)
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
Qualifications/Experience
- Two years IT related working experience
Desired Skills:
- German Speaking
- IT Service Desk
- Agile
Desired Qualification Level:
About The Employer:
DCV Sabenza IT and Recruitment
About the agency
Dedicated to the recruitment of IT professionals
Sabenza iT is a South African registered business focusing on Finance, Engineering, SAP and general iT recruitment. We have over 18 years' experience in recruiting in South Africa, Australia, Europe, South America and Asia and have worked with a number of large companies offering the best service. We at Sabenza iT understands the changing market and we mold our services around each of our client's needs to offer a personal service. Sabenza iT has forged strong relationships with both Clients and Consultants by ensuring both parties get the most out of every placement. Our Head Office is based in South Africa and we have a satellite office in the UK so that we can keep in contact with expats who may consider returning to South Africa and so that we can offer our services globally for Consultants looking to go to South Africa and Consultants who are looking for opportunities abroad.
We at Sabenza recognize the difference it makes to maintain good client relationships and we are keeping our client base niche and manageable in order to give the best service possible. We have gained a good reputation in the market place and have built a very large network and database of consultants that we draw from for each role. We are able to send applications within 24 hours of receiving a role profile or spec. We use one of the best Database software tools available to keep our database up to date and very fast to search.
Sabenza iT does not only use job-sites, we headhunt and we use our network to find our clients the right Candidates. We have a strong Facebook presence and we have over 12,000 LinkedIn connections.
For further information, please visit our website www.sabenzait.co.za or call me at any time on Tel: 0330040131.
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