Front Office Ambassador (Hotel)
O'Brien Recruitment
- R13,000 - R13,500 per month
- Permanent Junior position
-
Cape Town
- Posted 22 Aug 2025 by O'Brien Recruitment
- Expires in 33 days
-
Job 2620362
About the position
Are you passionate about creating unforgettable guest experiences? Do you thrive in a dynamic, people-focused environment where no two days are the same? We are looking for a Front Office Ambassador to be the welcoming face and guiding hand of our team, ensuring every guest feels valued from arrival to departure.
Please kindly apply here or forward your CV to [Email Address Removed] for consideration.
What You’ll Do:
As a Front Office Ambassador, you’ll play a key role in the complete guest journey:
- Extend a warm welcome to guests, assist with parking and luggage, and ensure smooth check-ins
- Room guests and provide friendly, professional assistance throughout their stay
- Manage guest accounts, process payments, and ensure accurate billing at check-out
- Handle phone calls, reservations, and face-to-face guest queries with efficiency and care
- Maintain records and act as the central hub of information for guests and the team
- Share your knowledge of the hotel and city, ensuring guests have the best experience possible
- Bid farewell to guests with professionalism, leaving them with lasting positive memories
What We’re Looking For:
- Matric (essential)
- Hospitality-related tertiary qualification (advantageous)
- Previous experience as a Front Office Receptionist, ideally in a 4* establishment
- Valid driver’s license & ability to assist with driving and luggage handling
- Strong computer literacy (MS Office, Opera experience advantageous)
- Flexibility to work various shifts and across multiple functions
- Professional, neat appearance and excellent communication skills
- Service-driven with a passion for people and hospitality excellence
What’s in It for You:
- A supportive and empowering work environment
- Competitive remuneration package with risk benefits
- 21 working days leave per annum
- Additional company benefits
- Ongoing training and career development opportunities
Desired Skills:
- Administration
- Driving
- Reception
Employer & Job Benefits:
- Medical Aid Contribution
- Provident Fund Contribution
O'Brien Recruitment
About the agency
O’Brien Recruitment – what is our story and who are we?
O’Brien Recruitment has assisted in connecting the right candidates with the right clients since 1997. We love what we do and we are “POWERED BY PEOPLE” – making a difference in our candidates lives and watching their careers grow and develop is the reason we are in business!
Our Permanent, Temporary and Contract Recruitment Solutions unite talent with top employers across a vast range of industries, from FMCG; Financial Services; Call Centre; Retail to Publishing; Manufacturing; Legal and Hospitality. When you deal with O’Brien Recruitment you are dealing with a team of twenty professionals who are highly capable, knowledgeable and passionate about recruitment.
We pride ourselves on the ability to give our clients and candidates a competitive edge!
We payroll over 400 temps/contractors, and on an annual basis, we place over 350 talented individuals in permanent roles in a large variety of Job Functions from A – Z!
These include: Accountants, Bookkeepers; Call Centre Agents; Debtors Clerks; Engineers; Financial Managers; Graphic Designer; Human Resources; IT Specialists; Journalists; Key Accounts Managers; Legal; Mechanical Fitters; Network Engineers; Office support staff; Portfolio/Project Administrators; Quality Assurance Managers; Receptionists; Sales Executives; Tax Consultants; Unit Trust Administrators; Villa Managers; Welders; X-Ray Testers; Yard Foremen; Zoologists.
Whether you’re progressing to the next step up the career ladder, or building a bespoke recruitment strategy to meet your wider business goals, we help professionals make valuable connections that are crucial to success.
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