About the position
Main Functions of the Job
Fintech Implementation and Management
- Assist in the implementation and management of fintech systems and applications.
- Monitor and optimize fintech solution performance to ensure operational requirements are met.
Project Support
- Support the planning, execution, and monitoring of fintech-related projects.
- Coordinate with project managers, developers, and other stakeholders to ensure timely achievement of project milestones.
Operational Efficiency
- Analyze and improve existing fintech processes to enhance efficiency and effectiveness.
- Identify and resolve operational issues related to fintech systems.
Compliance and Security
- Ensure fintech systems comply with financial regulations, data protection laws, and security standards.
- Collaborate with compliance and IT security teams to manage and mitigate risks.
Data Management and Analysis
- Manage data related to fintech systems, including data integrity and reporting.
- Analyze data to support strategic decision-making and identify areas for improvement.
Stakeholder Collaboration
- Work closely with internal departments such as finance, IT, and customer service to support their fintech needs.
- Liaise with external vendors and partners to ensure effective integration and support of systems.
User Support and Training
- Provide Level-2 support for fintech applications and platforms.
- Deliver training to users on fintech systems and tools.
- Resolve queries and issues involving debugging, troubleshooting, stakeholder engagement, log management, tracking, and UAT activities.
Market Research
- Stay informed about trends and advancements in fintech.
- Conduct research to identify new technologies and innovative solutions beneficial to the organization.
Access Control & Security
- Manage access-control policies, ensuring appropriate permissions and segregation of duties.
- Conduct regular access reviews and audits to verify compliance with security and regulatory requirements.
- Collaborate with IT security teams on identity and access management practices.
- Oversee provisioning and de-provisioning of user accounts.
- Monitor, document, and report on access-control activities as part of governance and risk management.
Requirements
Qualifications
- Bachelor’s degree in finance, business administration, computer science, or a related field.
- Certifications or further education in fintech or project management are advantageous.
Preferred Experience
- Minimum of 2 years’ experience in a banking or financial environment.
- Strong understanding of business processes, data analysis, and project management methodologies.
- Proficiency in MS Office Suite; experience with BI tools, SQL, or workflow management systems is a plus.
- Strong analytical, problem-solving, and critical-thinking skills.
Knowledge
- Strong technical, operational, analytical, and communication skills.
- Good understanding of financial technologies, regulatory requirements, and customer support best practices.
- Ability to support and optimize fintech systems while ensuring a positive user experience.
Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
We will contact you telephonically in 3 days should you be suitable for this vacancy.
Desired Skills:
- FinTech Officer
- FinTech Officer
- FinTech Officer
