External Sales Representative

About the position

Job Purpose
To expand the portfolio of clients and successfully implement strategic partners within the region, while maintaining consistent sales growth and delivering ongoing support to existing customers.
Key Responsibilities

• Build, maintain, and strengthen relationships with existing clients and strategic partners by providing ongoing support, product information, and guidance.
• Conduct regular site visits to clients and partners to ensure service delivery standards are met.
• Identify and engage potential clients within commercial environments (e.g., office parks, complexes, business developments) and present relevant solutions to stakeholders.
• Generate and analyse sales reports using SAP, providing structured feedback and call reports to the Branch Manager.
• Plan, coordinate, and deliver product training sessions and presentations.
• Monitor market trends, competitor activity, pricing, and product developments, and provide feedback to internal stakeholders.
• Address and resolve client product-related queries, ensuring effective communication and resolution.
• Maintain up-to-date knowledge of product offerings and industry developments.
• Support the technical team with occasional site visits relating to product failures or installation issues.
• Classify and manage strategic partners based on defined qualifying criteria.
• Identify growth opportunities within strategic partner networks and support their development.
• Contribute to strategic partner activities including financial management, marketing initiatives, training, and regional growth strategies.
• Assist with ad hoc duties such as stocktakes and deliveries when required.

Key Interfaces

• Existing and prospective clients
• Industry professionals (developers, architects, quantity surveyors, etc.)
• Internal sales and marketing teams
• Research and Development (R&D) department

Key Competencies
Behavioural Competencies

• Strong interpersonal and relationship-building skills
• Customer-focused approach
• High levels of energy and self-motivation
• Positive attitude with the ability to perform under pressure

Functional / Technical Skills

• Proven sales experience including negotiation and promotional activities
• Technical aptitude (electronic and/or mechanical understanding)
• Proficiency in MS Office and exposure to ERP systems (SAP advantageous)
• Valid driver’s licence and access to a reliable vehicle
• Willingness to work overtime when required

Minimum Requirements

• Matric (Grade 12) with a solid understanding of electronic and/or mechanical equipment
• 2–3 years’ experience in a technical sales environment with a proven track record
• Sound knowledge of the electronic security industry
• Formal sales training (advantageous)
• Basic understanding of small to medium business operations
• Experience working with SAP (advantageous)

Please note that only suitable candidates will be contacted.

Desired Skills:

• sales
• rep
• external