About the position
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Working Hours & Conditions:
- Standard Hours: Monday to Friday, 08h00 - 17h00.
- Weekly Sales Meetings: All sales staff must attend sales meetings when required. A calendar invite will be sent in advance (at least 48 hours).
- External Consultants: May begin their first appointment directly from home.
- A minimum of 4 sales calls are required, per day.
- Saturday Work: Required on a rotational showroom duty basis. All sales, whether made externally or in-showroom, remain your sales and count toward your turnover.
- Sundays & Public Holidays: Not required, unless a public holiday falls on a Saturday (then open). This may change subject to business requirements.
Reporting Requirements
- Weekly Submission: All call sheets must be submitted to management by Friday each week.
Key Responsibilities:
Sales & Business Development
- Establish, nurture, and expand relationships with existing and new customers to secure specifications that achieve assigned sales targets.
- Consistently meet or exceed monthly and annual sales targets by maintaining a strong and healthy sales pipeline.
- Drive the full sales cycle, from prospecting and customer engagement through to quotation, product specification, order confirmation, payment, and delivery to site.
- Proactively identify potential customers through direct methods (cold calling, site visits, face-to-face meetings) and indirect methods (networking, referrals, and industry events).
- Qualify prospects in line with company criteria and develop strategies to convert them into long-term customers.
Customer Consultation & Relationship Management
- Engage with prospects to understand business challenges, timelines, decision-making processes, and budgets.
- Present product solutions and recommendations that align with customer needs and project specifications.
- Conduct presentations and product demonstrations to senior managers, architects, contractors, and other key decision-makers.
- Provide accurate and professional quotations, proposals, and related correspondence via the company's POS and communication platforms.
- Maintain regular contact with customers to ensure satisfaction and build long-term partnerships.
Market & Product Knowledge
- Maintain an in-depth understanding of tiling products, industry trends, competitor activity, and market opportunities.
- Provide feedback to management on emerging trends, competitive threats, and potential gaps in product offerings.
- Collaborate with procurement to ensure product availability aligns with project timelines and customer expectations.
Reporting & Administration
- Accurately enter and maintain customer and sales data across company databases, ensuring consistency and integrity of information.
- Prepare and present weekly sales activity reports, forecasts, and pipeline updates during sales meetings.
- Keep detailed records of customer interactions, quotations, and project progress for reference and follow-up.
Collaboration & Support
- Work closely with marketing to identify sales support requirements and assist in developing improved sales tools and materials.
- Share industry knowledge, sales insights, and experiences with colleagues to strengthen the team's collective expertise.
- Ensure compliance with company policies, procedures, and standards while maintaining a strong focus on customer satisfaction.
- Act as a positive brand ambassador, consistently representing the company with professionalism and integrity.
Requirements
- Proven track record in external sales, ideally within the tiling, ceramics, construction, or building materials industry.
- Strong business development skills with the ability to identify, pursue, and close new opportunities.
- Excellent communication, presentation, and negotiation skills.
- Ability to understand technical specifications and translate them into value-driven solutions for customers.
- High level of self-motivation, resilience, and results orientation.
- Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite, and POS platforms.
- Valid driver's license and willingness to travel regularly to meet clients and visit project sites.
What We Offer
- Competitive basic salary with commission structure.
- Ongoing product and industry training.
- Opportunity to work with a reputable brand in the tiling and construction industry.
- A supportive and collaborative team environment.
Remuneration:
- Base Salary: R20,000 to R25 000 (at the company's discretion) per month (gross).
- Fuel Allowance: R3,000 per month (reimbursed at month-end, subject to valid fuel slips and call reports).
- Cell phone Allowance: R1,000 per month, SIM card provided (company retains ownership of the number). Handset not included.
- Commission will be earned on sales in accordance with the Commission Structure Annexure provided separately. All sales remain attributed to you, regardless of whether concluded externally or in the showroom.
(Negotiable, based on skills, experience and in relation to current package)
Desired Skills:
About The Employer:
Position Summary:
We are seeking a dynamic and results-driven External Sales Consultant to join our team in the tiling industry. The successful candidate will be responsible for developing and managing customer relationships, securing product specifications, driving sales from initial engagement to delivery, and ensuring targets are consistently achieved. This role requires a proactive, customer-focused individual with strong technical knowledge of tiling products and the ability to provide tailored solutions to clients across residential, commercial, and industrial projects
