Enrolment Registry Administrator at Mancosa

About the position

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

Enrolment Registry Administrator - Johannesburg

CORE PURPOSE
The core purpose of the job is to monitor, facilitate and ensure efficient communication to students and to ensure that the student satisfaction levels are met.

Duties & Responsibilities

CORE FUNCTIONS INCLUDE:

• Responsible for registering all students onto the MIS
• Correct registrations captured and change registration status when required
• All queries received must be dealt with in a timely manner, if the query is escalated then follow up until the query is resolved and communicate the outcome
• Maintain manual records of all registrations processed
• Generate demographic information, course statistics, new intake statistics and target reports
• Generate reports as required by Management
• Perform all required daily tasks or any other duty assigned by a higher management not listed in your daily tasks
• Provide assistance to the Regional and Satellite Offices
• Provide MANMIS training when necessary
• Assist student advisors as needed
• Prepare reports on a weekly and monthly basis.

Desired Experience & Qualification

QUALIFICATIONS

• Minimum qualification is Matric, a better understanding of business practices and work ethic. You need to understand and have knowledge on excel spreadsheets

EXPERIENCE AND SKILLS

• Minimum 2 years' experience in a customer service-related environment
• At least 1-2 years' experience within a higher education environment
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Excellent writing skills
• Deadline Driven
• Strong interpersonal skills
• Numerical ability
• Reporting skills
• Prioritization and time management
• Possess a high level of ethics and confidentiality.

ADVANTAGES

GENERAL

• Must be able to work overtime, over weekends and under pressure when necessary