Engagement Lead / Client Partner

About the position

Our Client, a global analytics and digital solutions company, is currently seeking to employ the services of an Engagement Lead/Client Partner. This permanent opportunity is based in Johannesburg, South Africa.

Role Focus:
The Engagement role focuses on client engagements, and growth within the organisation's banking accounts. As the Lead/Client Partner you will drive client engagements, manage end-to-end sales cycles, and deliver operational excellence. The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders.

What the role entails:

• Client Engagement and NPS, Growth and Operational Delivery with existing banking accounts
• Be responsible for the sales cycle from deal origination to closure (signed contract) and successful handover to the Operation Management
• Bring an understanding of the marketplace and competitor offerings to drive the Organisation's growth strategy and investments
• Act as Client Partner to the Banking Domain and be responsible for significantly growing the Organisation's revenues within existing accounts
• Propose - Submit and handle proposals with full ownership and accountability for the opportunity. Work closely with the sales enablement teams to ensure high quality of proposals

Experience and Background Required

• MBA or post-graduate or equivalent professional qualification
• 12+ years of post-qualification experience
• Account Management experience within Banking domain
• Experience managing relationships with Director, Managing Director, CDOs, CROs, CIOs
• Balance multiple, concurrent deals to achieve challenging growth targets
• Effectively identify and translate client needs into the Organisation. Develop an understanding of customers' business needs, matching them with the Organisation's capabilities, and developing winning proposals for the Organisation
• Work effectively across the Organisation and partner with the appropriate team members to demonstrate the depth and breadth of the Organisation's solutions
• Be a key intermediary between the service delivery team and the customer
• Astute at identifying and qualifying opportunities within an existing account base, be able to develop strong relationships at potential client organisations and have the proven ability to convert these relationships into commercial engagements

Behavioural Competencies

• Strong Communication & Interpersonal Skills
• Advanced presentation skills, coupled with solid executive presence and the ability to establish
• Good people management skills - highly professional in dealings with clients and co-workers
• Ability to deal with unexpected and/or delicate situations calmly and with sound judgment
• Ability to manage multiple projects and meet deadlines under pressure

Desired Skills:

• Banking Account Management
• Client Engagement Lead
• Strategic Client Partner
• Sales Cycle Management
• Banking Domain Experience
• Senior Relationship Management
• Business Development Executive

Desired Work Experience:

• More than 10 years

Desired Qualification Level:

• Masters

About The Employer:

Our client is a global leader in digital transformation and analytics, offering a dynamic environment where high-performing professionals can grow their careers. This organisation has a strong focus on innovation, collaboration, and impact. This is an opportunity to join a forward-thinking team driving transformation and a role that services the Banking Domain.

Employer & Job Benefits:

• Flexible Working (Hybrid)
• Development
• Diversity
• Company Bonus
• Learning and Growth
• Competitive Salary
• Stock Purchase Options