Domestic Underwriter

About the position

Upper Highway - A Domestic Underwriter is required to manage personal lines underwriting within a specialist short-term insurance environment. This role focuses on policy administration, client service, and risk assessment.


Our client operates within the short-term insurance industry, offering tailored solutions across personal and commercial lines. They are known for their client-centric service, regulatory compliance, and strong underwriting support.

The Domestic Underwriter will be responsible for issuing and managing personal lines policies in accordance with internal guidelines and industry regulations. The role involves risk assessment, determining coverage and premiums, and building lasting client relationships. Service excellence, portfolio management, and policy accuracy are key aspects of this position.

Key Responsibilities

• Issue and manage policies, endorsements, and renewals according to company guidelines
• Evaluate and determine policy coverage, terms, conditions, and premiums
• Provide expert underwriting advice to clients and brokers
• Maintain strong professional relationships with clients to ensure retention
• Ensure full compliance with regulatory standards and internal policies
• Accurately document underwriting decisions and maintain updated records
• Respond promptly to client queries and service requests
• Monitor portfolio performance and flag potential risk areas
• Work closely with claims, accounts, and sales teams for cohesive service delivery
• Ensure systems are updated accurately and in a timely manner

Key Attributes

• High attention to detail
• Strong verbal and written communication skills
• Client-focused with a service-oriented mindset
• Able to work independently and under pressure
• Organised and efficient with excellent time management

Requirements - Non-Negotiable

• Matric qualification
• NQF Level 4 / RE5 certification
• FAIS compliant
• Minimum 3 years experience in the short-term insurance industry, specifically personal lines
• Computer literacy
• Valid driver’s license and own transport

Remuneration
Market-related salary based on experience

Only shortlisted candidates will be contacted













 

Desired Skills:

• Client Centric
• Insurance
• meticulous
• attentive to detail
• Excellent communication skills