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Paracon

Desktop Support Technician

Paracon

  • R Undisclosed
  • Contract Intermediate position
  • Durban
  • Posted 19 Jun 2026 by Paracon
  • Expires in 33 days
  • Job 2641032 - Ref 910326792299718
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About the position

  • Provide desktop, laptop, and end-user support across a variety of technologies and platforms.
  • Diagnose and resolve hardware, software, connectivity, and application-related issues.
  • Manage incidents and service requests through the ticketing system, ensuring timely updates and resolution within agreed service levels.
  • Perform user account administration, including password resets, account management, and access-related support.
  • Support Microsoft-based environments, including Office 365 and Windows operating systems.
  • Assist with printer setup, troubleshooting, and maintenance.
  • Coordinate with third-party vendors and service providers when required.
  • Provide remote and on-site technical support as needed.
  • Maintain accurate documentation of support activities and technical solutions.
  • Contribute to asset management and equipment lifecycle processes.
  • Escalate complex technical issues appropriately while maintaining clear communication with users and stakeholders.



Desired Skills:

  • Support
  • Desktop
  • Technician

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Paracon

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About the agency

Paracon facilitates the delivery of your business strategy through finding you the top ICT and technology talent. Our reputation, industry leadership and national reach enables us to empower our clients through attracting the ICT talent you need for your permanent and temporary employment workforce solutions. Paracon forms part of the Adcorp Group of Companies, an international parent company to a group of recruitment specialist brands who are engaged in the provision of comprehensive human capital; effective and efficient workforce management styles and skills development services. With ever-changing technology, choose us as your partner in the evolution of ICT talent. Trusted, experienced and dynamic in the way we do ICT talent management. Resourcing • Contracting recruitment: Utilising contractors allows you flexibility in your resourcing solutions. We manage all contract negotiation and administration through our professional and timeous processes. From short-term projects to long-term engagements, moving your business forward. • Permanent recruitment: Permanent placement of ICT professionals, includes full background checks and references. • Recruitment process: We will provide a tailored workforce managed solution, to search, source and identify talent to match the job specifications provided by our clients, Paracon is able to assess CVs via our various recruitment channels. Talent Development Talent Consulting PPM (Portfolio, Program and Project management services)

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Expires in 33 days

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