Change Manager

About the position

• Develop, own, and execute the end-to-end change management strategy and implementation plan for the Postgraduate Digital Platform project.
• Conduct stakeholder analysis, impact assessments, and change readiness evaluations to inform and guide change interventions.
• Design and implement practical change management tools and resources, including communication plans, stakeholder maps, feedback mechanisms, and adoption frameworks.
• Assess organisational readiness for change and proactively identify and address potential resistance.
• Support the delivery of stakeholder engagement initiatives and communications to ensure all impacted groups remain informed and prepared throughout the transition.
• Collaborate closely with project teams to embed change management activities into the overall project plan and delivery timeline.
• Develop and implement training and support programmes to equip users with the knowledge and skills required to effectively adopt the new platform.
• Define adoption and change success metrics and provide regular reporting on progress, risks, and mitigation actions to project leadership.
• Guide managers in identifying and empowering change champions across departments.
• Partner with line management and Human Resources teams to identify organisational design and development requirements.
• Continuously evaluate change management approaches and identify opportunities for improvement based on lessons learned and stakeholder feedback.
  Required Skills and Experience
• Minimum of 5 years' experience in a dedicated Change Management role.
• Demonstrated experience leading change management strategies and workstreams within complex projects.
• Current Foundation-Level certification in a recognised Change Management methodology (e.g. Prosci or equivalent).
• Proven ability to establish and mature change management capabilities within project environments.
• Strong understanding and practical application of formal change management methodologies and frameworks.
• Experience designing and implementing change management strategies, plans, toolkits, and adoption programmes.
• Sound knowledge of project delivery methodologies, with experience working in Agile, Scrum, and Waterfall environments.
• Experience conducting change impact assessments and organisational readiness evaluations.
• Training design, development, and facilitation experience.
• Excellent communication, stakeholder engagement, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Proficiency in Microsoft Office applications.
• HR and/or Organisational Development experience will be advantageous.
• Experience working on large-scale, complex, and interdependent projects.

Desired Skills:

• Change Management Strategy
• Implementation Stakeholder Engagement
• Communication Change Impact Assessment
• Organisational Readiness Training
• Adoption & User Enablement