About the position
A privately owned automotive parts retailer and wholesaler in Southern Africa that supplies a massive range of car parts, tools, and accessories to DIY car owners, independent mechanics, and trade professionals, is seeking a Business Systems Manager oversees the implementation, optimization, integration, and support of core enterprise systems (ERP, CRM, financial, and workflow tools).
Responsibilities:
- Systems Management & Optimization: Oversee the administration, performance, and reliability of all enterprise applications to ensure alignment with business needs.
- Project & Implementation Delivery: Lead system upgrades, implementations, and integration projects; manage testing, documentation, and change management.
- Stakeholder & Vendor Management: Partner with business units to translate operational needs into technical solutions; manage external vendors and system licensing.
- Governance, Security & Compliance: Enforce access controls, manage system audits, ensure regulatory compliance, and maintain configuration documentation.
- Team Leadership: Lead, mentor, and develop a team of system administrators and analysts, fostering best practices in support and maintenance.
- Continuous Improvement: Identify automation opportunities, optimize workflows, and provide regular reports on system health and project status to support digital transformation.
Minimum Requirements:
- Degree: Bachelor’s Degree in Information Systems, Computer Science, Business IT, or a related field.
- Certifications (Preferred/Advantageous):
- ITIL Foundation / Practitioner (Service Management)
- Project Management (PMP, PRINCE2, Agile, or Scrum)
- Enterprise Systems (Microsoft Dynamics/Azure/Power Platform, SAP, or Oracle)
- 5–8 years in business systems management, IT operations, or application support.
- Proven experience managing enterprise-level applications and complex integration projects.
- Demonstrated experience leading cross-functional teams and managing diverse stakeholders.
- Proficiency in enterprise system administration (ERP, CRM, HRIS).
- Strong understanding of integrations, APIs, and workflow automation tools.
- Competency in databases and SQL for reporting and analysis.
- Knowledge of the software development lifecycle (SDLC) and project management methodologies.
- Awareness of IT governance, compliance, and cybersecurity.
- Experience with analytics and reporting tools (Power BI, Tableau, etc.).
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [Email Address Removed].com
Desired Skills:
- Business Systems Manager
- Business Systems Manager
- Business Systems Manager
