About the position
A dynamic organisation is looking for a sharp, detail-obsessed Business Improvement Administrator & Project Support Specialist to join their Business Improvement function. This is a hybrid role.
This is not just an admin role.
This is where projects get traction, processes get cleaned up, and stakeholders stay aligned.
You’ll sit at the intersection of:
Business operations; Project coordination; Technology & systems; Stakeholder engagement. In short, you’ll be the glue that keeps everything moving forward.
Please kindly email your CV to [Email Address Removed] or apply here directly.
Key Responsibilities
Project & Governance Coordination
- Coordinate and support multiple business improvement initiatives
- Prepare agendas, meeting packs, and track actions (nothing slips past you)
- Capture minutes that actually mean something — decisions, risks, next steps
- Keep projects on track by monitoring timelines, dependencies, and deliverables
Stakeholder & Communication Support
- Act as a central point of coordination across teams and vendors
- Draft clear, professional communications (updates, reports, change notices)
- Coordinate workshops, training sessions, and stakeholder engagements
Process Improvement & Documentation
- Document and refine business processes (SOPs, guides, workflows)
- Maintain structured, organised knowledge repositories
- Support simple process mapping and continuous improvement initiatives
Website & Content Support (WordPress)
- Update website content (pages, documents, links)
- Ensure everything is functional, accurate, and aligned
- Work with IT/design teams on larger updates
Reporting & Admin
- Maintain project trackers, logs, and reporting dashboards
- Assist with executive reports (KPIs, risks, progress updates)
- Support vendor coordination and basic financial tracking
What You Bring
- 3–5 years’ experience in a Project Admin / PMO / Business Support / Operations role
- Strong experience with meeting coordination, minute taking, and tracking actions
- Confident working across Microsoft 365 (Teams, SharePoint, Excel, PowerPoint, Word)
- Ability to juggle multiple priorities without dropping the ball
- Excellent written and verbal communication skills
Nice to Have (Not Deal Breakers)
- Exposure to WordPress or similar back end programs, and basic website content management
- Basic data analysis (Excel, Power BI, dashboards)
- Understanding of process improvement or change management
This is for someone who:
- Notices inefficiencies before others do
- Takes initiative without waiting to be told
- Thinks in systems, processes, and outcomes
- Enjoys being the person everyone relies on
What’s On Offer
- Hybrid working environment
- A collaborative, professional team culture
- Opportunity to grow within business improvement and project environments
- Exposure to cross-functional initiatives and decision-making processes
- Competitive, market-related salary + benefits
Desired Skills:
- Administrative
- Process Optimization
- Project Coordination
- Reporting
- Technology
- WordPress
