Block / Facilities Administrator

About the position

Block / Facilities Administrator

Join a growing remote team supporting residential property management across the UK

Fully remote (South Africa) | UK working hours | R25,000 per month

About Our Client

Our client is a UK-based property management company specialising in the administration and compliance of residential and mixed-use blocks. With a commitment to professional service delivery and operational excellence, they offer a supportive, remote-first environment where team members can grow within a fast-paced industry.

The Role: Block / Facilities Administrator

This fully remote role is responsible for supporting the day-to-day administration of a UK-wide portfolio of residential and mixed-use properties. You'll work closely with property and block managers to keep buildings compliant and well-maintained, while serving as a central point of contact for residents and contractors. The position requires strong organisational skills, clear communication, and the ability to manage multiple workflows in a dynamic remote environment.

Key Responsibilities

• Bring at least 2 years of administrative experience, ideally in property or block management
• Support block and facilities management teams with day-to-day admin tasks
• Maintain accurate records, compliance logs, and building documentation
• Handle resident queries professionally via email and phone
• Coordinate with contractors for repairs, maintenance, and inspections
• Track ongoing works, updates, and facilities issues
• Assist with service charge invoicing, budget updates, and basic financial tracking
• Help manage compliance, health & safety documents, and audit prep

About You

• 2+ years of administrative experience, preferably in a property-related environment
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy in record-keeping
• Able to prioritise and manage multiple tasks independently in a remote setting
• Familiarity with UK property compliance, service charges, or block management is a plus
• Reliable home office setup with own laptop and stable internet connection
• Available to work Monday to Friday, 08:00-17:00 UK time

Desired Skills:

• Real Estate
• Property Management
• Facilities Management
• Administration
• Operations Support
• Compliance Coordination
• Customer Service / Client Support
• Contractor & Maintenance Coordination