About the position
Are you a dynamic leader with a passion for retail excellence and team success? We're looking for a hands-on Assistant Manager to join our team in Heidelberg and help drive sales, deliver outstanding customer experiences, and support smooth daily operations.
Key Responsibilities:
- Support the Site Manager in all aspects of store operations, including opening/closing procedures, staff scheduling, and stock management
- Lead, coach, and motivate the team to deliver exceptional customer service and achieve sales goals
- Handle customer queries, complaints, and escalations professionally and efficiently
- Monitor inventory levels, conduct stock counts, and minimise shrinkage
- Assist with staff training, performance reviews, and recruitment when required
- Drive promotional activities and ensure compliance with company policies, health & safety standards
Step up as acting manager in the absence of the Store Manager
- What We're Looking For:
- 2–4 years' experience in retail/supervisory role (Assistant Manager or Team Leader experience preferred)
- Strong leadership skills with the ability to inspire and manage a team
- Excellent communication, problem-solving, and organisational abilities
- Matric certificate (essential); post-matric qualification in Retail/Business Management advantageous
- Computer literate (POS systems, MS Office)
- Total ESO(ISIS) & NAMOS system experience.
- HSEQ laws & training knowledge.
- Willing to work shifts
- Energetic, positive attitude with high attention to detail
Only shortlisted candidates will be contacted.
Desired Skills:
- Retail Manger
- HSEQ Laws
- Gas station management
Employer & Job Benefits:
