About the position
Reverside is an established IT services provider focused on delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We are looking for skilled Network / API Specialist professionals to join our growing team and contribute to innovative technology projects across various industries.
Key Responsibilities
- Provide specialist API, Network, and Host-to-Host (H2H) support
- Troubleshoot complex network, firewall, encryption, and connectivity issues
- Support and guide clients on ReceiptIT APIs (installation, upgrades, certificates)
- Perform 2nd & 3rd line production support including after-hours support
- Incident, problem, and crisis management (war rooms, escalations)
- UAT, QA testing, release validation and post-implementation support
- Work closely with Firewall, Network, SOC, Dev and Mainframe teams
- Ensure secure integrations (IPSEC, MQ, SFTP, PTP, encryption protocols)
- Support audits, risk reporting, and regulatory compliance (POPIA)
- Stakeholder management across business, IT, vendors, and clients
- Process documentation, reporting, and knowledge sharing
- Participation in projects, regulatory initiatives, and system enhancements
Technical Skills – MUST HAVE- Strong Network & Connectivity troubleshooting
- API integration support (Host-to-Host, B2B transport)
- Deep understanding of network security & cyber security principles
- IPSEC tunnels
- MQ
- SFTP
- PTP connections
- SQL
- Graylog
- Syslog (firewalls)
- Network & mainframe logs
- SQL scripting for diagnostics and data extraction
- Ability to develop batch / Python scripts for automation and troubleshooting
- Incident & problem management (2nd / 3rd line)
- UAT, QA testing and release support
- Understanding of banking transaction flows
- Application & system support in a banking environment
Business & Domain Skills – MUST HAVE- Transactional Banking domain knowledge
- Host-to-Host (H2H) channel expertise
- Familiarity with payment systems
- Risk, audit, and compliance awareness
- Ability to assess client impact and business risk
- Strong documentation and reporting capability
Qualifications – Mandatory- Degree in Cyber Security, IT, Information Systems, or related field
- Cisco CCT Routing & Switching (minimum)
OR preferably CCNA - SAP integration knowledge – advantageous (not mandatory)
Experience – Mandatory- Network support
- API / integration support
- Technology or service delivery
- Experience within a bank or financial institution is strongly preferred
Core Soft Skills (Mandatory)- Strong analytical and problem-solving ability
- Excellent verbal & written communication
- Ability to explain technical issues to non-technical stakeholders
- Stakeholder & client relationship management
- High attention to detail
- Ownership, accountability, and resilience
- Ability to work under pressure and manage multiple priorities
- Ethical judgement and professionalism
- Teamwork and collaboration
- Flexibility for after-hours / on-call support
Desired Skills:
- Network & Connectivity Tr
- API Integration (H2H
- B2B
- Network & Cybersecurity
- IPSEC
- MQ
- SFTP
- PTP
- SQL & Scripting (Python/B
- Log Analysis (Graylog
- Sy
- Incident & Problem Manage
About The Employer:
Reverside is a Global ICT company focusing on Digital Engineering, Integration, Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and Gurgaon, India. Reverside has its Global Headquarter in South Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and has since grown to a strong team of over 300+ consultants, serving more than 40+ active clients [URL Removed] - [URL Removed] - [URL Removed]
