About the position
Key Responsibilities
- Provide first-line support for hardware, software, and network-related issues.
- Assist in maintaining and monitoring servers, workstations, and network equipment.
- Support the setup, configuration, and deployment of new devices and user accounts.
- Perform routine system checks, backups, and updates to ensure uptime and data security.
- Assist with troubleshooting connectivity and access issues across platforms.
- Maintain IT inventory, asset registers, and documentation of systems and procedures.
- Support implementation of IT policies, security controls, and user access management.
- Liaise with vendors and service providers for repairs, installations, and licensing renewals.
- Provide end-user training and guidance on IT systems and best practices.
Desired Skills:
- IT Administrator
- Administrator
- Helpdesk
- Service Desk Engineer
- Support Engineer
Desired Qualification Level: